Optometric Technician. Professional Eyes

Requisition : 933722

Store #: 00T001 TV Pro. Eye Care Associate

Position: Full-Time

Total Rewards: Benefits/Incentive Information

The Optometric Technician ensures that all patients receive the highest quality optometric care during eye exams. This role provides an unsurpassed patient experience by seamlessly linking the doctor with other primary care functions.

• Assists with patient care and eye exams, managing patient records and supporting patient flow throughout the exam.
• Performs various tests to aid the optometrist with vision examinations, including visual acuity measurements, depth and color perception tests, and retinal imaging.
• Performs tests to aid the optometrist in accurate diagnosis and treatment for the patient in an appropriate timeframe.
• Attentive to details; reviews prescriptions and/or patient information carefully; identifies special needs; consults with Optometrists, Optician or Practice Manager when necessary.
• Identifies situations involving dissatisfied patients and acts quickly for resolution.
• Performs work accurately and thoroughly despite time pressure and patient volume.
• Handles and files all patient records in an organized and efficient manner in accordance with practice standards and HIPAA.
• Supports contact lens exams and orders, including contact lens care, trial inventory and patient orders.
• Effectively utilizes appointment book/scheduling procedures and computer operation/procedures.
• Operates the point-of-sale system, inputting patient information with accuracy and attention to detail; creates and tenders sales transactions following operational processes and standards.
• Maintains a safe working environment for all team members and patients.
• Supports compliance of visual merchandising in the exam lanes, assessment room and contact lens area.
• Adapts to various examination scenarios and is personable with patients and staff.
• Performs all pre-examination testing with accuracy and attentiveness; takes initiative to explain all measurements and answer any questions the patient may have.
• Responsible for maintenance and disinfection of equipment; provides clinical support to the Optometrist as needed.
• Works weekends and evenings in support of the business needs (varies by location).
• Adheres to attendance and daily time‑keeping requirements.
• Adheres to all company policies and procedures.
• Consistently maintains proper dress code.
• Performs other functions as assigned by Practice Manager or business needs.

• High School graduate or equivalent.
• 2+ years experience in optometry, ophthalmology or healthcare setting.
• Knowledge of optical and medical terminology.
• Understanding and utilization of optical equipment and diagnostic testing (pre‑exam testing, visual acuity, etc.).
• Coaching skills.
• Strong communicator and listening skills.
• Problem‑solving ability.
• Organization skills.
• Strong interpersonal skills.
• Ability to assess priorities, address multiple tasks and deadlines in a fast‑paced environment.
• Ability to work autonomously.
• Knowledge of office environment.
• Strong basic math skills.

• Experience in healthcare.
• Previous experience in customer service, retail and/or optical.
• Optometric technician certification.

Pay Range: 21.57 – 30.72

Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law.

Native Americans in the US receive preference in accordance with Tribal Law.