Application Analyst; Pharma​/Rad - Perm

Job Summary

The Clinical Applications Analyst is responsible for supporting, implementing, and optimizing clinical and non-clinical applications across the organization. This role ensures effective application functionality, provides end-user training, and collaborates with stakeholders to improve workflows and enhance user experience. The Analyst serves as a key resource for troubleshooting, system configuration, and application lifecycle management.

• Assist with requirements gathering, system design, testing, and deployment of clinical and non-clinical applications.
• Configure backend application settings and maintain accurate process documentation.
• Research new software versions and communicate feature updates to users.

• Develop and deliver training programs for end-users to ensure effective application utilization.
• Provide ongoing coaching and support to staff for clinical and non-clinical systems.
• Create user guides and documentation for workflows and process changes.

• Serve as primary point of contact for application-related issues; troubleshoot and resolve problems promptly.
• Collaborate with IS teams and hospital departments to design and optimize applications based on organizational workflows.
• Gather user feedback and implement improvements to enhance usability and efficiency.

• Participate in multidisciplinary committees and project teams to align application initiatives with organizational goals.
• Ensure adherence to departmental policies, quality assurance standards, and regulatory requirements.
• Maintain familiarity with organizational mission, vision, and values.

• Communication: Strong written and verbal skills for reports, presentations, and user interactions.
• Problem Solving: Analytical approach to resolving issues and improving processes.
• Customer Service: Commitment to exceeding user expectations and delivering high-quality support.
• Project Management: Ability to manage tasks across multiple projects and deadlines.

• Education: Bachelor's degree in Computer Science, Healthcare Informatics, or related field.
• Experience:
  • 3+ years of experience implementing and supporting healthcare applications.
  • Familiarity with clinical workflows and non-clinical systems.
• Skills:
  • Strong organizational and interpersonal skills.
  • Proficiency in Microsoft Office and basic computer skills.
  • Ability to develop and deliver effective training programs.

• Office-based with occasional travel for training and meetings.
• Off-hours coverage may be required for critical updates or issue resolution.