Executive Vice President, Product

About Thrive

Thrive is a leading global provider of Next Gen managed services, delivering cybersecurity‑first, cloud, infrastructure, AI‑driven automation, and digital experience solutions to mid‑market and enterprise clients. With nearly 30 acquisitions completed and a rapidly scaling global platform, Thrive is building a standardized, AI‑enabled services architecture designed for operational leverage, margin expansion, and durable value creation.

We are entering our next phase: platform consolidation, product standardization, AI monetization, and scalable integration discipline.

The EVP of Product is a key member of the executive leadership team, responsible for defining and leading Thrive’s end‑to‑end product and platform strategy across Cybersecurity, Cloud, Digital Experience, Infrastructure, and AI‑powered services. This leader will own an end‑to‑end product lifecycle, from vision and strategy to roadmap, delivery, commercialization and in‑life optimization, across our managed services and technology offerings.

This executive will transform a multi‑acquisition services portfolio into a standardized, repeatable, high‑margin platform — driving clarity in packaging, pricing, roadmap prioritization, vendor strategy, automation, and Service Now enablement.

This is a highly strategic and operationally rigorous role. The EVP must bring structure, discipline, and platform thinking to a complex and evolving environment.

• Define Thrive’s 3‑year product vision aligned to revenue growth and EBITDA expansion targets.
• Rationalize acquired service offerings into standardized, tiered, scalable packages.
• Establish clear product segmentation (core, advanced, AI‑enabled, verticalized solutions).
• Lead lifecycle management: build, enhance, sunset.
• Continuously scan market, customer and competitive trends to inform strategy, identify new opportunities and proactively manage product innovation.

• Define and execute Thrive’s AI‑first services strategy that is tightly integrated into the product roadmap.
• Identify opportunities to embed AI and automation into existing and new offerings to improve outcomes (speed, quality, risk) and drive accretive revenue, margin expansion, or cost‑to‑serve improvement.
• Productize automation and AI into revenue‑generating offerings.
• Define and lead AI governance, internal enablement, and client‑facing packaging for AI and automation.
• Partner with Service Now and key vendors to embed AI at the platform level.

• Partner with Finance and Operations to define a clear margin improvement agenda across the product and services portfolio, with specific targets for gross margin and driving product‑level margin visibility.
• Improve gross margin through vendor rationalization, tool consolidation, and thoughtful build/buy/partner decisions that simplify the stack and increase buying power.
• Embed automation into workflows and service delivery to reduce manual effort, improve quality and consistency, and expand labor efficiency without compromising customer outcomes.
• Design offerings that are operationally scalable, standardized architectures, repeatable implementation patterns, and well‑defined service tiers so that growth translates into expanded margins rather than linear cost increase.

• Establish a standard product integration playbook for acquisitions.
• Rapidly assess acquired products and services for strategic fit, overlap, technical health, customer impact and financial performance, and translate findings into clear recommendations.
• Lead Day 0–180 product harmonization roadmap, defining which offerings to keep, enhance, sunset or migrate, and in what sequence and timeline.
• Eliminate duplicative tools and service fragmentation.
• Ensure integration decisions balance growth and churn risk.
• Ensure that each acquisition strengthens, rather than fragments, the overall platform and portfolio, driving toward a more standardized, and margin‑accretive product set over time.

• Deeply understand customer segments, personas, and journeys…