Executive Vice President, Product

About Thrive

Thrive is a leading global provider of Next Gen managed services, delivering cybersecurity-first, cloud, infrastructure, AI-driven automation, and digital experience solutions to mid-market and enterprise clients. With nearly 30acquisitions completed and a rapidly scaling global platform, Thrive is building a standardized, AI-enabled services architecture designed for operational leverage, margin expansion, and durable value creation.

We are entering our next phase: platform consolidation, product standardization, AI monetization, and scalable integration discipline.

The EVP of Product is a key member of the executive leadership team, responsible for defining and leading

Thrive’send-to-end product and platform strategy across Cybersecurity, Cloud, Digital Experience, Infrastructure, and AI-powered services.

This leader will ownanend-to-end product lifecycle, from vision and strategy to roadmap, delivery, commercialization and in-life optimization, across our managed services and technology offerings.

This executive will transform a multi-acquisition services portfolio into a standardized, repeatable, high-margin platform — driving clarity in packaging, pricing, roadmap prioritization, vendor strategy, automation, and Service Now enablement.

This is a highly strategic and operationally rigorous role. The EVP must bring structure, discipline, and platform thinking to a complex and evolving environment.

• Define Thrive’s3-year product vision aligned to revenue growth and EBITDA expansion targets.
• Rationalizeacquiredservice offerings into standardized, tiered, scalablepackages.
• Establish clear product segmentation (core, advanced, AI-enabled, verticalized solutions)
• Lead lifecycle management: build, enhance,sunset.
• Continuously scan market, customer and competitive trends to inform strategy, identify new opportunities and proactively manage product innovation.

• Define and execute
  
  Thrive’sAI-first services strategythat is tightly integrated into the product roadmap.
• Identify opportunities to embed AI and automation into existing and new offerings to improve outcomes (speed, quality, risk) and driveaccretiverevenue, margin expansion, or cost-to-serve improvement.
• Productizeautomation and AI into revenue-generating offerings.
• Defineand lead
  
  AI governance, internal enablement, and client-facing packaging for AI and automation.
• Partner with Service Now and key vendors to embed AI at the platform level.

• Parter with Finance and Operations to define a clear margin improvement agenda across the product and services portfolio, with specific targets for gross marginand driving product-level margin visibility.
• Improve gross margin through vendor rationalization, tool consolidation, and thoughtful build/buy/partner decisions that simplify the stack and increase buying power.
• Embed automation into workflows and service deliver to reduce manual effort, improve quality and consistency, and expand labor efficiency without compromising customer outcomes.
• Design offerings that are operationally scalable, standardized architectures, repeatable implementation patterns, and well-defined service tiers so that growth translates into expanded margins rather than linear cost increase.

• Establisha standard product integration playbook for acquisitions.
• Rapidly assessacquiredproducts and services for strategic fit, overlap, technical health, customerimpactand financial performance, and translate findings into clear recommendations.
• Lead Day 0–180 product harmonization roadmap, defining which offerings to keep, enhance, sunset or migrate, and in what sequence and timeline.
• Eliminateduplicative tools and service fragmentation.
• Ensure integration decisions balance growth and churn risk.
• Ensure that each acquisition strengthens, rather than fragments, the overall platform and portfolio, driving toward a more standardized, and margin-accretive product set over time.

• Deeplyunderstandcustomer segments, personas, and journeys across our core industries, ensure…