Desktop Support Technician; Level II

Key Responsibilities

• Field Technician (50%):
  • Desktop/L2-L3 support (mostly Windows)
  • Imaging & device setup (Intune, Autopilot, some SCCM)
  • Support ~2000 end users globally
• Device Management / Engineering (50%):
  • Own and enhance devices
  • Build and optimize Autopilot deployments
  • Manage persona‑based provisioning (e.g., automate access by role: finance, tax, HR)
  • Implement new tools such as Next Think and other technologies

• Good Azure experience and familiarity with Azure networks & tools (Entra, Intune, Windows Autopilot)
• Advanced Intune knowledge
• Autopilot configuration (not just usage)
• Endpoint automation and policy/compliance management
• OS lifecycle & compliance
• Windows updates, security standards

• Experience with ~2,000+ end‑user ecosystem
• Joining a global team of ~10 field techs
• Strong interpersonal skills (previous candidates failed here)
• Professional, polished presence (high‑touch environment)

Intermediate Level

Contract to Hire position based out of Paramus, NJ.

Pay range: $35.00 - $40.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre‑tax and Roth post‑tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long‑term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Hybrid position in Paramus, NJ.

This position is anticipated to close on Jun 4, 2026.

TEKsystems is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance:
For positions located in the city and county of San Francisco, we will consider qualified applicants with arrest and conviction records.

Massachusetts Lie Detector:
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment.

Use of Artificial Intelligence (AI):
We may use AI to support parts of our hiring process, but final decisions are made by the hiring team.