Director of Campus Technology | Help Desk, Networking; Cisco Systems Administration | Onsit
Listed on 2026-09-02
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IT/Tech
About Ellucian
Ellucian powers innovation for higher education, partnering with approximately 3,000 customers across 50 countries, serving more than 21 million students. Ellucian's AI-powered platform, trained on the richest dataset available in higher education, drives efficiency, personalized experiences, and strengthened engagement for all students, faculty and staff. Fueled by decades of experience with a singular focus on the unique needs of learning institutions, the Ellucian platform features best-in-class SaaS capabilities and delivers insights needed now and into the future.
These solutions and services span the entire student lifecycle, including data-rich tools for student recruitment, enrollment, and retention to workforce analytics, fundraising, and alumni engagement. Ellucian's innovative solutions, vast ecosystem of partners and user community of more than 45,000 provides best practices leading to greater institutional success and achieving better student outcomes.
Ellucian powers innovation for higher education, partnering with approximately 3,000 customers across 50 countries, serving more than 21 million students. Ellucian's AI-powered platform, trained on the richest dataset available in higher education, drives efficiency, personalized experiences, and strengthened engagement for all students, faculty and staff. Fueled by decades of experience with a singular focus on the unique needs of learning institutions, the Ellucian platform features best-in-class SaaS capabilities and delivers insights needed now and into the future.
These solutions and services span the entire student lifecycle, including data-rich tools for student recruitment, enrollment, and retention to workforce analytics, fundraising, and alumni engagement. Ellucian's innovative solutions, vast ecosystem of partners and user community of more than 45,000 provides best practices leading to greater institutional success and achieving better student outcomes.
The Director of Campus Technology leads a small team of server and network administrators delivering enterprise data center support and services. Also manages campus Help Desk and Desktop Support staff. Performs other job related duties as required and reports directly to the Chief Information Officer (CIO).
Where you will make an impact- Provide first line management and hands-on technical coordination of on-site technology staff, plus several student workers in a higher education environment. Perform full scope of supervisory responsibilities.
- Ensure the stable operation of enterprise connectivity for the college. This includes but not limited to planning, developing, installing, configuring, maintaining, support, and optimizing all local and wide area network hardware and connections, wired and wireless, server and storage, associated software, and communication links.
- Prepare financial budgets and present proposals for capital projects to senior executives.
- Assess college’s technology needs and make upgrade recommendations. Instrumental in setting short and long term IT implementation goals.
- Interact and negotiate with vendors and contractors to secure value-added products and services.
- Maintain disaster recovery documentation of procedures, access, contacts, and inventory for area of responsibility. Protect sensitive data, systems and applications from external threats.
- Research industry best practices, benchmarks and tools and identify opportunities to incorporate into college best practices
- Minimum 7 - 10 years’ experience showing advancement, which includes management and/or leadership within IT Service Management and general higher education industry experience.
- Strong understanding of Cisco networking, Virtualized Server farms (VMWare), Storage technologies, Wi‑Fi technologies, Telecommunications, and Windows Desktop Support Services.
- Strong understanding of industry trends and standards.
- Strong end user orientation and strong work ethic to manage emergencies off hours.
- Solid organizational skills. Ability to work with staff, faculty, and administration at all skill and management levels. "Can do" attitude…
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