Customer Excellence Specialist

The Customer Excellence Specialist at Gellert Global Group supports food service, retail, and industrial customers across global food & beverage operations. In this customer-facing role, you will manage order entry, tracking, and issue resolution while coordinating closely with sales, logistics, and procurement. You'll communicate shipment status, product availability, and service updates, ensuring accurate, timely responses. Leveraging our family-founded, quality-driven culture, you'll build lasting relationships, support continuous service improvements, and gain exposure to international trade, supply chain, and operations with room to grow.