General Sales Manager

What You’ll Do:

• Own total store performance including sales, profitability, operations, and customer experience
• Analyze trends, identify opportunities, and activate strategies that improve performance
• Protect profitability through payroll, inventory, compliance, and operational discipline
• Ensure consistent execution of visual standards, launches, and promotional priorities

• Create a culture centered around luxury service, relationship-building, and customer confidence
• Ensure every touchpoint reflects Jared’s elevated brand standards
• Set expectations for appointment culture, clienteling, follow-up, and personalized selling experiences
• Inspire high-performance behaviors through floor presence and visible leadership
• Recruit, develop, and retain high-performing talent
• Create a coaching culture rooted in accountability, recognition, and growth
• Develop future leaders through intentional feedback and development planning
• Foster an inclusive, People First environment where diverse perspectives are valued

• Celebrate life’s most meaningful moments through exceptional experiences
• Feel confident through expert guidance and relationship-based service
• Build emotional connections through storytelling, personalization, and trust

You will help customers

• Celebrate life’s most meaningful moments through exceptional experiences
• Feel confident through expert guidance and relationship-based service
• Build emotional connections through storytelling, personalization, and trust

• 3+ years retail sales experience, or 2+ years sales experience with 1+ year of management experience required
• Specialty retail and/or jewelry experience preferred
• Proven ability to lead a team to results through coaching, accountability, and execution
• Strong communication, leadership, analytical, and organizational skills
• Ability to prioritize, resolve conflict, and drive results in a dynamic environment
• Commitment to operating with professionalism, integrity, and confidentiality where required

Flexible to business needs, including evenings, weekends, and holidays. Typical schedules target five days/40 hours, with additional time during peak seasons.

• Lead a business centered on meaningful customer experiences
• Build and develop high-performing teams
• Grow your leadership career through training and opportunity
• Be part of a nationally recognized luxury jewelry brand

• Base pay, $50,000 – $94,500 plus commission on sales. Final pay rate shall be determined and is based on experience and qualifications
• Medical, dental, vision, and prescription insurance (full-time team members)
• 401(k)
• Paid Time Off (full-time and part-time team members)
• Paid holidays (full-time team members)
• Tuition reimbursement, including DCA courses (based on position)
• Training and career development (Associate Training System, Management Training System, District Manager in Training, and more)
• Incentive trips and contests

Signet Jewelers is an equal opportunity employer committed to promoting diversity of all levels of employees. We appreciate every applicant’s interest; only those selected for further consideration will be contacted.