Supervisor, Environmental Services | Evening & Weekend

EVS Supervisor Location

Bergen New Bridge Medical Center, New Bridge

• Maintains a high level of cleanliness in assigned areas.
• Participates in staff selection process, interviews candidates as needed, schedules days off, holidays and vacations, ensuring that facility's needs are met in accordance with hours and position control.
• Assigns personnel to established work areas or project duties.
• Plans and coordinates project work to ensure that proper frequencies are maintained.
• Ensures that staff receives proper orientation, initial training and ongoing education.
• Ensures duty lists are revised and current at all times; reviews duty lists with regular and relief associates periodically.
• Ensures that proper supply control guidelines are followed and staff is trained in the use of all chemicals.
• Approaches identification and correction of facility quality assurance concerns proactively, following up in a timely manner.
• Attends and participates in departmental staff meetings on a schedule basis; attends ongoing staff development and training courses as offered by company and facility.
• Provides and monitors individual guidance and motivation to Environmental Specialists to enable each one to perform to their fullest potential.
• Disciplines Environmental Specialists when necessary, according to progressive disciplinary guidelines.
• Monitors Environmental Specialists’ attendance and takes proactive action when patterns of absenteeism are observed.
• Keeps records and appropriate logbooks current and maintain all necessary documentation.
• Monitors service binders in assigned areas on a daily basis and takes appropriate action to client concerns/comments.
• Participates in facility Quality Assurance Program as required; ensures high-quality percentage of clean is maintained in areas of assignment.
• Performs Quality Assurance Inspections as assigned.
• Assigns equipment to staff.
• Monitors daily equipment use, cleaning and maintenance; ensures that all equipment is clean and professional in appearance at all times.
• Prepares Environmental Specialists disciplinary and variance reports and conducts follow‑up investigations as needed, reporting findings to appropriate assistant director.
• Prepares disciplinary action notices and conducts follow‑up as required; conducts disciplinary meetings with associates with guidance from appropriate assistant director.
• Responds to concerns and requests with a sense of urgency and takes necessary corrective action including timely follow‑up.
• Assures that the integrity of security at the facility is maintained at all times.
• Handles special requests or projects and performs other duties as assigned.
• Assists Environmental Specialists on an as‑needed basis.
• Ensures Environmental Services office, storage and closets are clean, organized, well maintained and professional in appearance at all times.
• Customer Service: respect, flexibility, knowledge, confidence, professionalism, pleasant attitude, patience and helpfulness. All responses should be timely, professional, caring, and respectful in accordance with Customer Service Performance expectations.
• Maintains established departmental policies and procedures, objectives, quality assurance program, safety, environmental, and infection control standards; assesses gaps in policies and procedures and creates necessary policies and procedures to fulfill these gaps.
• Understands and adheres to the Medical Center’s Code of Conduct.
• Familiar with the Medical Center’s Mission, Vision, and Values Statements.

• Performs other duties as assigned to support the overall objectives of the department and organization.

• One-year supervisory experience in housekeeping or service‑related field with high customer/client contact required.
• Proficient in the use of Windows based office software including but not limited to Microsoft Office, Word, Excel, PowerPoint and Outlook.
• Good oral and written communication skills.
• Good interpersonal skills.
• Good organizational ability.
• Speaks, reads and writes English to the extent required by the position.

High school diploma or equivalent required.

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