Casual Sales Ambassador - Garden State Plaza Paramus

Paramus, New Jersey, United States

Weekly: 4-19 hours

• Driving Sales: Utilize Store Force dashboard results and seek feedback to exceed sales goals. Take ownership of your results and actively work to grow your contribution to the store’s overall sales.
• Customer
  
  Experience:
  
  Consistently deliver a world‑class customer experience to every customer who walks through our doors. Connect with customers and identify their needs by listening attentively and asking open‑ended questions. Show off our amazing products by demonstrating their unique benefits and features. Seek opportunities to make customers’ day and leave the world Lusher than we found it.
• Building the Brand: Educate customers on our brand values, including our stance on fighting animal testing, freshest cosmetics, ethical buying, 100% vegetarian, handmade, and naked packaging. Articulate these values in the shop and through community engagement by hosting store parties and other initiatives that bring in more traffic.
• Product Passion: Continually expand your product knowledge with ongoing learning and diving deep into all things Lush. Stay up‑to‑date on our products, ingredients, and unique benefits to confidently and consistently make informed product recommendations.
• Development: Utilize Lush resources to develop effective sales techniques and product knowledge to improve performance, support team growth, and increase sales. Take ownership of your development, assess performance, and actively seek feedback, resources, and opportunities for improvement.
• Diversity, Equity, Inclusion, and Belonging: Encourage open communication and actively listen to team members’ perspectives related to DEIB. Foster a sense of belonging by promoting teamwork, encouraging collaboration, and recognizing each employee’s unique contributions.
• Time and Attendance: Be punctual, reliable, and present ticipate in teamwork, prioritize wellbeing by taking breaks when necessary, and stay updated with company news.
• Visuals and Merchandising: Maintain a clean, organized, and visually appealing store to enhance the customer experience and drive sales.
• Stock and Inventory: Utilize visual merchandising guidelines to adjust product displays in real time based on sales to improve the customer experience.
• Policies and Procedures: Ensure compliance with company standards for opening and closing, product integrity, respectful workplace, and health and safety.

• Excellent customer service skills
• Flexibility to adapt to changing situations and priorities in a fast‑paced environment
• Knowledge and passion for skincare, natural beauty, and ethical business
• Flexible schedule to accommodate store needs, including evenings, weekends, and holidays

• Experience with consultation‑based customer service models
• Strong problem‑solving skills to address issues that arise in day‑to‑day operations
• Experience working in a team environment
• Experience working in skincare or cosmetics
• Experience in cross‑cultural collaboration and DEIB or social justice training
• Fluency in Spanish, French, or other languages

Salary: $17 - $17 USD

As set forth in Lush Handmade Cosmetics’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.