Retail, Retail Associate​/ Customer Service

Overview

The Retail Employee / Project Specialist is responsible for performing a range of duties that ensures our customers have an amazing experience whether shopping in our store or picking up an order.

• This seasonal role ends on October 1st.
• Early morning shifts starting between 5am and 6am are required. A $2 per hour differential is paid for shifts beginning between 5:00am and 7:00am that involve unloading trucks and merchandising prior to store opening.
• Additional shifts may be available in order processing, registers, and sales, including daytime, evenings, and weekends.

• Unloading trucks, lifting boxes, walking methods for merchandizing products, climbing ladders, and working at a safe but fast pace.
• Welcoming and greeting all customers as a host at the front entrance or throughout the store.
• Connecting with customers throughout the store suggesting solutions to their organizational challenges.
• Designing and selling custom closets and other storage and organization solutions.
• Serving as a register person with a strong focus on providing a great customer experience during checkout.
• Introducing and enrolling customers in the rewards program.
• Maintaining the sales floor, keeping shelves full and presented according to brand standards.
• Supporting carryout to customers' cars through curbside or in the parking lot/garages.
• Assisting with cleaning routines around the store, including dusting, restrooms, and vacuuming.
• Processing customers’ orders for curbside pick‑up and/or delivery.
• Organizing the stockroom to support selling efforts.
• Adhering to time expectations and performing tasks accurately and timely.
• Actively engaging with customers to solve organizational challenges.

• Rewarding pay:
  Starting at $16.00 an hour, up to $17.00 an hour.
• Competitive health, dental, and vision plans.
• 401(k) retirement savings plan with optional investment guidance through Fidelity.
• Unique "1equals3" website for benefits information and company updates.
• Competitive sick pay and PTO plan.

• Available for early morning shifts starting between 5am and 6am.
• High school diploma preferred.
• Retail sales experience a plus.
• Strong computer skills.
• Enjoys engaging with people and connecting with customers.
• Understands retail is a changing industry and requires flexibility in scheduling.
• Must be at least 18 years of age.

The Container Store promotes a smoke-free, drug-free environment.

We are proud to be an Equal Opportunity Employer and comply with the Americans with Disabilities Act.