Assistant Store Manager

As an Assistant Store Manager at Carter’s, you will be the first point of contact for families, welcoming new parents and grandparents, introducing them to baby essentials and assisting with their parenting journey.

Carter’s Inc. is the largest North American retailer of apparel exclusively for babies and young children, owning the brands Carter’s, OshKoshB’gosh, Skip
* Hop, and Little Planet. The company is committed to quality, a supportive culture, and career development for its teams.

• Health benefits
• Mental health benefits
• 30% discount on Carter’s brands
• Referral bonuses
• Paid time off, holidays, and parental leave
• Adoption assistance
• Charitable matching gifts
• Advance You Program – tuition‑free GED or bachelor’s degree, and English as a second language
• Professional and personal development programs

• Execute workforce management to ensure a customer‑focused sales floor.
• Welcome customers warmly and provide assistance with product styles, features and benefits.
• Foster a positive, safe, and inclusive environment for employees and customers.
• Consistently model service standards and omnichannel experience while coaching others.
• Analyze business performance and take necessary actions to improve results by communicating and driving KPIs with the team.
• Build customer loyalty through company‑sponsored programs, including credit.
• Assist the Store Manager in recruiting, hiring, training, and developing the team.
• Recognize exceptional performance and redirect employees when needed.
• Plan, track, analyze, and report on task and financial results using company tools.
• Partner with the Store Manager to plan and execute merchandising standards, promotional planning, markdown execution, and product placement.
• Reduce loss through consistent customer service, education, and operational controls.

• Positive and solutions‑oriented mindset.
• Effective verbal and written communication skills.
• Demonstrated leadership, supervisory, and customer engagement skills.
• Proficient computer and technology skills (Outlook, Excel, web navigation, etc.).
• Minimum of one year retail or related management experience.
• High school diploma or GED.

• Lift up to 40 pounds as needed, including bending, stooping, reaching, pushing, and pulling.
• Stand or walk for extended periods; climb ladders.
• Availability may include days, nights, weekends, and holidays, with a minimum of two closing shifts per week.

Carter’s is an Equal Opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, veteran status, or any other status protected by law.

Compensation for this position ranges from $21.00 to $27.25 per hour, based on experience and location.

Job description is not all‑inclusive. Duties described may change or be reassigned. The employee may be required to perform duties not listed.