Disney Store Store Manager

Job Title:

Store Manager FLSA:
Hourly

Reports to:

Regional Director Disney Store Limited Time Store Manager Expected August – early January 2027

Welcome to Disney Store Limited Time, operated by Go! Retail Group, a third-party retail operator. This new initiative to spread the magic of Disney will carry high-quality products, including product lines exclusive to Disney Stores that support and promote key entertainment initiatives and characters from Disney, Pixar, Marvel and Star Wars. Disney Store Limited Time locations are operated and staffed exclusively by Go!

Retail Group. The limited-time store is a destination for guests of all ages, offering a curated selection of products — including trend fashion and accessories, toys, home, and collectibles.

This Store Manager position is a temporary assignment expected to run through the fourth quarter. This is an opportunity to lead a team to create magical and memorable experiences for families and fans. As the Disney Store Limited Time Manager, you will:

• Build and inspire a passionate team
• Deliver exceptional, fun, and magical guest service
• Create memorable magical in-store experiences

If you are a high-energy leader who thrives on creating excitement and joy, we want YOU on our team!

• Support the Disney Store Limited Time’s mission
• Hire and lead your team members to foster a positive and dynamic workplace
• Oversee daily store operations, ensuring Disney standards for service, merchandise presentation, and cleanliness are met
• Create a fun, welcoming, high-energy store environment
• Engage children in an interactive way, allowing them to become part of the story
• Engage with guests by asking open-ended questions to understand their needs and provide appropriate recommendations
• Assist guest(s) in finding solutions that best meets their needs
• Treat all guest and Team members with respect, fostering a positive and inclusive work environment
• Maintain brand standards in guest engagement, visual presentation, and housekeeping
• Perform cash wrap and POS duties efficiently while delivering exceptional Guest Service
• Support Operational tasks, merchandise replenishment and other business needs
• Adhere to all company policies, including standard operational procedures
• Promote and maintain a safe working and shopping environment
• Drive store results by suggesting additional items that enhance the guest experience
• Demonstrate strong guest-focused engagement both on and off the sales floor
• Work effectively as part of a team and contribute to team success
• Receives feedback constructively and take appropriate action
• Maintain a professional appearance in accordance with guidelines
• Drive sales and profitability while ensuring an efficient and enjoyable shopping environment
• Manage inventory and merchandise to ensure availability of products that excite and delight guests
• Keep operations running smoothly and comply with company policies and procedures while maintaining a safe and welcoming atmosphere
• Partner with Corporate Office to make every day a success

• 2+ years in retail, hospitality, events, or education leadership
• A hands-on, solutions-focused leader with great energy
• Strong communicator with coaching and development skills
• Able to work a flexible schedule (nights, weekends, holidays)
• Detail-oriented and comfortable with store systems and POS platforms

• Retail or event management experience
• Knowledge of merchandising, and store operations

If you're a positive, curious, people-first leader who believes work should be fun, we’d love to hear from you.

• Minimum high school education or equivalent
• Minimum 2 years of retail or equivalent management experience preferred.
• Enthusiasm about being a impactful, innovative leader
• Self-motivated, passionate about the work you put out, lead with optimism and a solution-oriented mindset
• High integrity, accountability, reliability, and responsible individual who is open to feedback
• A sense of openness and adventure
• Knowledge in retail operations, sales, customer service, merchandising, inventory control, store budget preparation and loss prevention
• Staff Development
  
  Experience:
  
  Experience in…