BDC Administration
Listed on 2026-08-02
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Sales
Customer Success Mgr./ CSM
DCH Paramus Honda
If you are a customer service professional we want you to join us on the road to success!
We are committed to growing our company and growing our people!
We are one of over 300 Lithia Motors dealerships nationwide. Come be a part of the automotive industry future with the Lithia Motors family, a Fortune 200 company. We are growing fast! And with growth comes opportunity.
You will report to the BDC Manager for this onsite position.
Responsibilities:The Business Development Center (BDC) Administrator develops, processes, manages, follows up and tracks all customers as it pertains to parts, service and sales departments within the dealership.
- Gather accurate customer information to create a database for follow-up and retention
- Build knowledge of product information, current sales pricing, and dealership and manufacturer events and promotions.
- Use computer and phone skills within our Internet department to increase appointments, sales and customer retention.
- Schedule solid appointments with customer call-ins, lists of sold and unsold floor traffic, previous customers, referrals, other generic leads and service and parts customers.
- Present information
- Manage your time
- Computer experience
- Basic phone experience
Est. Annual Compensation: $40,000.00-$65,000.00
Actual pay offered may vary depending on experience, job-related knowledge, and location. You will be eligible for a variety of benefits. These benefits include health insurance coverage, an employee wellness program, and life and disability insurance. They also include a retirement savings plan, paid holidays, paid time off (PTO), paid family leave, and dental insurance.
Information about LITHIA's comprehensive benefits, including can be reviewed on our careers site.
Applicants must be at least 18 years old and possess a high school diploma or equivalent. We are a drug-free workplace and an equal opportunity employer committed to diversity and inclusion.
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