Security Guard - Night Shift

Overview

Join Our Team at New Bridge Medical Center! We are dedicated to providing high-quality, compassionate care to our diverse community. As a leading healthcare provider, we offer a supportive and inclusive work environment. If you’re passionate about making a difference and thrive in a collaborative setting, New Bridge Medical Center is looking for a Security Guard.

• Patrols all areas of the Medical Center, including stairwells and areas not accessible to the public to prevent and/or detect fires, thefts, vandalism and other security problems.
• Act as liaison between patients/visitors and the Medical Center, interpreting the Medical Center’s philosophy, policies, procedures and services to patients’ families and visitors.
• Provide regular reports on patient/visitor issues to administration; investigate and direct inquiries to appropriate staff members.
• Assist in referring patients and visitors to appropriate services and resources; respond personally when other alternatives are not available.
• Detect violations of the law and contact law enforcement when necessary; represent the Medical Center as the complainant/witness in any court proceedings that result.
• Prepare incident reports and conduct investigations when necessary.
• Assist in dealing with disruptive patients, visitors, or staff; participate in restraining emotionally disturbed patients when summoned by medical staff.
• Direct cars into available spots in the parking garage or lot; re-park double-parked cars, note final parking spot on ticket attached to keys, and place keys on keyboard.
• Report parking violations and abandoned vehicles.
• Take on dispatching responsibilities as needed (answering phones, entering information into the computer system, dispatching guards, monitoring the camera surveillance system and emergency alarm panels).
• Assume role of switchboard operator during the midnight shift (12am-8am).
• Log totals of daily receipts into the daily account sheet at end of every shift.
• Maintain customer service standards through respect, flexibility, knowledge, confidence, professionalism, pleasant attitude, patience and helpfulness; respond timely, professionally, and respectfully in accordance with Customer Service Performance expectations.
• Maintain established departmental policies and procedures, quality assurance program, safety, environmental, and infection control standards.
• Assess gaps in policies and procedures and create necessary policies and procedures to fulfill these gaps.
• Understand and adhere to the Medical Center’s Code of Conduct; be familiar with the Medical Center’s Mission, Vision, and Values Statements.

• Undertake a variety of driving assignments as required.
• Attend and participate in department meetings, training sessions and workshops.
• Assist in the maintenance of department equipment (e.g., checks that radio batteries are freshly charged and radio is functional; cleans and oils handcuffs).
• Escort employees to and from Parking Lot and other Medical Center buildings.
• Prepare and maintain department reports and records as required.
• Lock or unlock doors to offices, closets, etc. upon employee request and when given proper authority.
• Enhance professional growth and development through participation in education programs, current literature review and workshops.
• Perform other related duties as required and as assigned to support the overall objectives of the department and organization.

• Must pass security guard test and/or approved training through Bergen County Police & Fire Academy preferred.
• Ability to drive standard shift cars.
• Good oral and written communication skills.
• Good interpersonal skills.
• Speaks, reads and writes English to the extent required by the position; knowledge of a second language preferred.
• Must have valid Driver’s License.

High School Diploma/GED Required

• Contact with patients, visitors, employees, and others in all hospital areas.
• Subject to unpredictable conditions on foot, climbing stairs, manually lifting over 40 lbs plus, etc.
• Spends prolonged periods inside elevators, responding to calls, and enforcing rules and regulations.
• Frequent prolonged standing/walking.
• Physical force is used to restrain people when necessary.

Salary commensurate with experience within posted range. Differential details: $20.76/hour with various shift and location differentials as listed; additional compensation through security certifications.

We provide a comprehensive benefits package, including medical, dental, and vision plans. We prioritize work-life balance with a generous time off policy that includes vacation days, personal time, sick leave, and nine paid holidays. We are committed to the personal and professional growth of our employees, offering robust tuition reimbursement and continuing education programs to support ongoing development.