Security Guard - Evening Shift

Location

New Jersey CPB, Paramus, NJ 07652, USA

Security Guard – New Bridge Medical Center

Protect all areas of the Medical Center, ensuring the safety and security of patients, visitors, and staff while providing a supportive and professional environment.

• Patrol all areas of the Medical Center, including stairwells and restricted zones, to prevent and detect fires, thefts, vandalism and other security problems.
• Act as liaison between patients/visitors and the Medical Center, interpreting policies, procedures and services to families and visitors.
• Provide regular reports on patient/visitor issues to administration; investigate inquiries and direct them to appropriate staff members.
• Assist in referring patients and visitors to appropriate services and resources; respond personally when alternatives are not available.
• Detect legal violations, contact law enforcement when required and represent the Medical Center in court proceedings.
• Prepare incident reports and conduct investigations when necessary.
• Assist in dealing with disruptive patients, visitors or staff and participate in restraining emotionally disturbed patients when summoned by medical staff.
• Direct cars into available spots in parking garage or lot, re-park double-parked cars and report parking violations and abandoned vehicles.
• Take on dispatching responsibilities, answer phones, enter information into the computer system, dispatch guards, and monitor surveillance, emergency alarms and CCTV.
• Assume role of switchboard operator during midnight shift (12 am–8 am) and log daily receipts into the account sheet at shift end.
• Deliver customer‑service‑oriented support: respect, flexibility, knowledge, confidence, professionalism, pleasant attitude, patience and helpfulness; maintain departmental policies, procedures, quality assurance, safety, environmental and infection control standards.
• Assess gaps in policies and procedures, create necessary documentation to close gaps, and adhere to the Medical Center’s Code of Conduct.
• Understand and uphold the Medical Center’s Mission, Vision and Values Statements.

• Undertake driving assignments as required.
• Attend department meetings, training sessions and workshops.
• Assist in maintaining department equipment; ensure radio batteries are charged and devices functional.
• Escort employees between buildings.
• Prepare and maintain department reports and records.
• Lock or unlock doors upon employee request and proper authority.
• Participate in professional development through education programs, literature review and workshops.
• Perform other related duties as assigned to support departmental objectives and organization.

• Must pass security guard test and/or approved training via the Bergen County Police & Fire Academy (preferred).
• Ability to drive standard shift vehicles.
• Valid Driver’s License.
• Good oral and written communication skills.
• Good interpersonal skills.
• Proficiency in spoken English; knowledge of a second language preferred.

High School Diploma or GED required.

Contact with patients, visitors, employees and others throughout the hospital. Requires unpredictable foot travel, stair climbing, manual lifting over 40 lbs, prolonged standing/walking, standing in elevators, and use of physical force to restrain individuals when necessary.

$20.76 hourly with differential: SWITCHBOARD $2.25, EVE 1.30, NIGHT SHIFT $1.60, WEEKEND $2.05, ACTING SUPV $2.00. Optional: additional $1.00 per HR per security certification through IAHSS.

Comprehensive benefits package includes medical, dental and vision plans; competitive time‑off policy with vacation days, personal time, sick leave and nine paid holidays; robust tuition reimbursement and continuing education programs.

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, review the Know Your Rights notice from the Department of Labor.