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Hybrid Warranty Claims Specialist - Customer Experience
Job in
Paris, Edgar County, Illinois, 61944, USA
Listed on 2026-09-02
Listing for:
Cornerstone Building Brands
Full Time
position Listed on 2026-09-02
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support
Job Description & How to Apply Below
Cornerstone Building Brands is seeking a Claims Representative to manage warranty claims from intake to final resolution, delivering a premier customer experience. This role is hybrid, based out of Rocky Mount, VA, or Bryan, TX, Dallas TX, Paris, IL or Toledo, OH, requiring 2 days in the office per week.
You will validate claims, maintain documentation in Dynamics 365 CRM, coordinate with customers and third-party vendors, and help ensure cost-efficient resolutions and high customer satisfaction.
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