Teller, Customer Service​/HelpDesk

NOW HIRING a teller:

The Teller is responsible for delivering consistently exceptional customer service by displaying sincere, outgoing friendliness. Smiling, acknowledging every customer, introducing themselves, making eye contact, and thanking the customer are all expected customer service behaviors for an employee in this position. Under the supervision and guidance of the assigned manager, the Teller accepts and processes customer transactions received through personal contact, mail, and night deposit.

• Team-Centric Work Environment
• Great Insurance Benefits
• 401k Retirement Plan with Dollar-for-Dollar Company Match up to 7.5%
• Generous Paid Time Off
• Advancement Opportunities

• Deliver consistent, exceptional customer service by displaying sincere, outgoing friendliness.
• Responsible for prompt and efficient customer transactions.
• Process customer teller transactions in compliance with bank policies and procedures.
• Maintain in-depth knowledge of products and services, including digital services and delivery options.
• Support customer usage of products and services that will provide the services they need in the manner most convenient for them.
• Responsible for receiving checks and cash for deposit to accounts, verifying deposit amounts, examining checks for proper endorsement, and entering deposits into the banking software system.

• High school diploma or general education degree (GED) is required.
• Sales experience, cash handling, customer service, bank, or other financial service provider experience is preferred.
• Previous experience as a teller or in banking/cash handling is preferred.