Player Intern

At Sorare, we want to hire passionate and innovative people! Are you looking for an empowering environment to grow professionally and personally? Join us in this tremendous adventure!

• Support players through our ticketing platform, providing thoughtful, accurate, and empathetic assistance
• Investigate account-related issues using internal tools and administrative systems
• Help players resolve questions related to gameplay, accounts, payments, trades, and platform features
• Escalate complex issues to internal teams when needed and help ensure timely resolution
• Identify bugs, recurring issues, and player pain points, and communicate them clearly to the relevant teams
• Partner with Product teams by sharing player feedback and helping surface opportunities to improve the player experience
• Contribute to maintaining a high standard of support quality across all player interactions

• Excellent written communication skills in English & French
• Currently enrolled in a Bachelor’s or Master’s program (business, communication, or a related field), with an internship agreement covering the 6 months
• Strong attention to detail and organizational skills
• A problem-solving mindset and genuine curiosity
• Ability to learn quickly and adapt in a fast-moving environment
• Comfortable managing multiple priorities and working independently
• Passionate about football and sports, with a good understanding of the game

• Gain hands-on experience supporting a global player community
• Learn how customer support, product development, and live operations work together
• Work alongside experienced professionals in a collaborative environment
• Develop skills in communication, troubleshooting, investigation, and cross-functional collaboration
• Have a direct impact on the experience of thousands of players

• Wellness Benefit:
  Sorare contributes to employees wellness (60 euros gym membership reimbursement and sports classes in our office)
• Commuter Benefits:
  Sorare contributes to the cost of your commute with 100% of Navigo pass reimbursed
• Latest Tech:
  Sorare provides equipment such as laptop, monitor, etc.

Sorare is an equal opportunity employer committed to an inclusive and diverse workplace. All applicants will be considered for employment without attention to: race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, or any other basis prohibited by law.