Part Time - Patient Registration Customer Service Representative

Location

LifePoint Paris Regional Medical Center

PRN – part time. Open availability required for day, evening, and overnight shifts, including holidays and weekends. Shifts range between 8–12 hours. Rotating on‑call schedule. PRN associates are cross‑trained in multiple departments as needed.

As a Customer Service Representative – In Patient Registration, you will be the first friendly face patients meet when they check into the hospital. Your responsibilities include:

• Help patients navigate the registration process
• Answer questions with confidence, clarity, and compassion
• Gather accurate information quickly in a fast‑paced environment
• Build trust with patients who may be scared, confused, or overwhelmed

This isn’t a sit‑back-and‑relax desk job—you’ll be on your feet, thinking fast, and making a real impact.

• Work across multiple computer systems to register patients efficiently
• Answer phones and gather information quickly and accurately
• Assist patients who may be ill, anxious, or confused
• Navigate diverse insurance plans and coverage details (with training)
• Adapt to interruptions from clinical teams during urgent care situations
• Build rapport and ease patient concerns in real time

Make a Real Difference:
Patients lean on you for support and reassurance. You’ll be more than a data collector – you’ll be a calm, helpful presence during stressful times.

Learn Healthcare from the Ground Up:
From insurance basics to hospital workflows, you’ll gain valuable knowledge and skills that open the door to long‑term career growth.

Fast‑Paced, Never Boring:
You’ll move between computer screens, phone calls, and in‑person interactions – balancing accuracy with compassion while working alongside clinicians and emergency staff.

Supportive Team Environment:
We’re invested in your professional journey. You’ll be surrounded by teammates who have your back and leaders who want to see you succeed.

• High School Diploma or GED
• Strong customer service experience
• Ability to pass a background check, drug test, and meet vaccination requirements

• Medical or healthcare experience (not required)

Base pay range: $14.50 – $18.99 per hour, based on role, level, location, job‑related skills, experience, and relevant education or training.

Competitive benefits package.

R1 RCM Inc. (“the Company”) is dedicated to the fundamentals of equal employment opportunity. The Company’s employment practices, including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination, shall not be based on any person’s age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law.

Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories.