Hotel Manager - Waldorf Astoria Park

Overview

Job Description - Hotel Manager - Waldorf Astoria Park City (HOT0

CAMR)

Job Description

Hotel Manager - Waldorf Astoria Park City (HOT0

CAMR)

Waldorf Astoria Park City, 2100 Frostwood Blvd, Park City 84098

Waldorf Astoria Park City is the only luxury, slope-side resort with direct access to Park City Mountain—the largest ski resort in the United States. Guests arrive to effortless alpine elegance, stepping directly onto the Frostwood Gondola just outside our doors. From world-class skiing and a refined mountain spa to evenings spent fireside in thoughtfully appointed residences, the experience is both adventurous and indulgent.

As a flagship luxury destination, Waldorf Astoria Park City offers an unparalleled blend of mountain lifestyle, personalized service, and timeless sophistication.

The Hotel Manager serves as a key executive leader, responsible for the day-to-day operations of Waldorf Astoria Park City and the seamless delivery of a world-class luxury experience. This role partners closely with the General Manager to uphold brand excellence, operational integrity, and financial performance—while cultivating a culture of service, engagement, and distinction.

You will lead with presence and purpose, ensuring operational excellence across all departments, while inspiring teams to consistently exceed guest expectations and financial objectives.

• Oversee all daily hotel operations, ensuring flawless execution aligned with Waldorf Astoria brand standards.
• Drive exceptional guest satisfaction through elevated service culture and attention to detail.
• Lead financial performance, ensuring the hotel meets and exceeds profitability and operational goals.
• Foster a highly engaged, service-driven team culture with a focus on talent development, coaching, and succession planning.
• Act as the senior operational leader in the absence of the General Manager.
• Serve as a trusted partner to ownership and corporate leadership, participating in strategic planning and performance reviews.
• Maintain strong community involvement and represent the hotel as a leader within the Park City luxury and hospitality market.
• Interview, coach, counsel, and evaluate leadership and team members to ensure consistent performance excellence.

Basic Qualifications:

• Experience managing a property with revenue of $20M or greater and 150+ rooms

Hotel Manager, AGM or a minimum of two (2) years as an Executive Committee Member or equivalent

• Ability to create positive and strong guest relationships

Preferred Qualifications:

• Strong F&B background
• Experience with Forbes 4 stars standards, training, philosophy
• Acute attention to detail and a high level of commitment to delivering high quality standards
• Performance driven, with strong leadership capability and proven ability to attract, motivate, lead, inspire and direct a talented team towards driving excellent guest and employee satisfaction results
• Hilton brand experience

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

• Hospitality - We re passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing, all the time.
• Leadership - We re leaders in our industry and in our communities.
• Teamwork - We re team players in everything we do.
• Ownership - We re the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

• Quality
• Productivity
• Customer Focus

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of…