Maintenance Technician

Maintenance Technician – Crosswinds Casino and Resort

The primary objective of the Maintenance Technician is to perform general maintenance for the Crosswinds Casino and Resort, following the direction outlined by the Facilities Manager and ensuring Crosswinds standards are maintained with a clean, safe, and attractive environment for all team members, patrons, and vendors.

• Provide stellar customer experience and actively participate in promotional customer service programs.
• Responsible for all general maintenance and repairs of minor problems throughout the complex as directed by supervisor.
• Conduct preventative maintenance on all equipment and facility structure as assigned.
• Properly operate company vehicles, utility vehicles, and equipment.
• Maintain grounds of the complex, including snow removal.
• Assist with deep cleaning of facility exterior, kitchen, and other areas, ensuring grounds are well kept and free of trash and debris.
• Store and maintain records of sensitive business documentation and perform all responsibilities associated with disposal of sensitive business documentation.
• Be able to work in outside conditions that are hot, cold, or other inclement weather conditions.
• Ensure safety of team members and adhere to OSHA regulations by maintaining all work areas in a safe and responsible manner, including use of appropriate personal protective equipment, and keeping areas clean and free of safety hazards, debris, etc.
• Maintain additional cleanliness of facility areas including picking up debris/litter, emptying wastebaskets, cleaning ashtrays, and removal/transport of garbage/recycling, and laundry services.
• Stock and supply all service areas with appropriate cleaning supplies.
• Regularly lift, push, pull, and/or move up to 50 pounds.
• Occasionally climb, balance, stoop, kneel, crouch, crawl, etc.
• Meet department uniform, appearance, and grooming requirements.
• Attend all departmental and company training programs or meetings as directed.
• Regular and punctual attendance is an essential function of this position.
• Understand and adhere to performance standards, company policies, and procedures, as they relate to the department.
• Comply with Casino policies and procedures, gaming laws and regulations, and anything relating to security of monies, guest security, and emergency procedures.
• Perform any job duty needed to promote productivity in the efficient administration of business or any reasonable request made by supervisor or management personnel.

• Read and interpret documents such as safety rules, operating and maintenance instruction, and procedural manuals.
• Maintain a professional demeanor in a high stress/profile environment.
• Apply concepts such as fractions, percentages, ratios, and proportions in practical applications.
• Interpret documents such as blueprints, safety rules, operating and maintenance instruction, and technical manuals.
• Apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
• Must be reliable, punctual, and collaborative with co‑workers and managers.
• Strong organizational and interpersonal skills required.
• Ability to work in areas containing high noise levels and secondhand smoke.
• Effective communication with co‑workers, management, and guests.
• Strong self‑discipline and ability to work in a team environment and solo.

• High School diploma or GED and at least one year of mechanical work experience.
• Any licenses or certification with HVAC, Electrical, Plumbing, Construction, etc.
• Ability to have a flexible schedule to meet Casino requirements.
• Ability to recognize problems, collect data, establish facts, and draw valid conclusions.
• Demonstrate good judgment and positive interactions with management, co‑workers, and guests.