Surveillance Technician

Join to apply for the Surveillance Technician role at Cross Winds Casino.

Responsible for the testing, alignment, repair and proper operation of all surveillance equipment on property, including closed circuit televisions and electronic security devices.

• Installs and maintains all closed circuit television cameras, VCRs, expansion equipment, and related wiring on property.
• Repairs damaged or malfunctioning equipment.
• Maintains a working knowledge of all rules and regulations of the Gaming Commission, and ensures strict adherence to same throughout the property.
• Implements preventative maintenance programs designed to eliminate system failures.
• Maintains and programs computer‑controlled matrix switch supporting the monitors and cameras.
• Routinely inspects power supply and wiring to all surveillance equipment on property, identifying and correcting any potential problems.
• Ensures that the appropriate inventory of equipment and supplies is kept on hand at all times, and orders and restocks same as needed.
• Consults with management and vendors on specific types of equipment needed for certain surveillance operations.
• Facilitates the flow of information throughout the department, by attending regularly scheduled departmental meetings.
• Provides accurate and thorough departmental records and reports.
• Maintains the highest level of confidentiality.
• Performs additional duties and responsibilities as necessary or assigned by Surveillance Manager.

Educational/

Experience:

High School Diploma or GED and/or training or equivalent combination of education and experience.

• Experience in gaming surveillance technology and knowledge of cabling standards required.
• Knowledge of, and experience with, closed circuit television equipment preferred.
• Must possess excellent observational and communication skills.
• Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Ability to read, write and understand English.
• Ability to work a flexible schedule based on business demands.
• Ability to communicate effectively with co‑workers, management, and guests.
• Maintain a professional demeanor in a high‑stress environment.
• Maintains an even temper. Demonstrates good judgment, has positive interactions with co‑workers and customers. Treats others with respect and dignity.
• Must be able to work in areas containing high noise levels, secondary smoke and blinking lights.
• Some exposure to the danger of electrical shock.

• Ability to prepare, read, and interpret documents; write reports and correspondence; and speak and communicate effectively with individuals and before groups of people.
• Ability to compose grammatically correct documents.
• Ability to verbally communicate using appropriate English standards of language.

Ability to accurately calculate figures and amounts and perform mathematical functions applicable to business needs.

Entry level

Full‑time

Other, Information Technology, and Management

Gambling Facilities and Casinos