Retail Associate

Overview

$18 per hour. Hiring 16+ years old. Flexible work schedules with opportunities for advancement. Wellness time off to support health and wellness. Employee discounts on Columbia, prAna, Sorel, and Mountain Hardwear. Employee Assistance Programs (EAP) provide access to free mental health services, financial services, discounts on fitness programs, and more. Fun, engaging, energetic team focused on helping you grow.

With over 430 retail stores worldwide, our associates are essential to our business. From ensuring product availability on the sales floor to creating eye-catching visual displays to addressing customer inquiries to running an efficient checkout process, our associates create memorable customer experiences while supporting the Store Leadership team in achieving Columbia Sportswear Company’s mission of “Connecting Active People with Their Passions.”

As a Retail Associate, you serve as a brand ambassador and ensure exceptional in-store experiences through positive customer interaction. You will use problem-solving and sales abilities to answer questions and make product recommendations while upholding Columbia Sportswear Company values to enhance customer service and teamwork.

• Provide exceptional customer service by responding to consumer questions or issues regarding product features, benefits, and availability; engage with consumers to understand their needs and preferences (e.g., demonstrate and explain merchandise, make suggestions on suitable options for consumers).
• Maintain store standards for visual merchandising, cleanliness, and safety; retrieve merchandise from the sales floor, stock room, or other inventory locations.
• Perform all required cash register transactions (sales, returns, exchanges, loyalty program connections) efficiently and accurately.
• Contribute to store profitability by receiving, handling, replenishing, and processing incoming and outgoing product flow in the stores accurately and efficiently.

• No specific education required (High School Diploma or GED preferred).
• 2 years or less of experience in a position or specialization.
• Experience operating Inventory and Point of Sale (POS) systems and various other retail software tools.
• 16 years of age or older.

• Frequently in an active environment that requires the ability to move about and may be physical or strenuous (frequently lifting items up to 40 lbs.) and may involve exposure to dust and noise.
• Occasionally require the ability to work in different locations or environments.
• Ability to communicate clearly with others and maintain a flexible retail schedule, which may change seasonally and in response to location-specific business trends or forecasts.

Columbia Sportswear Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. The company is committed to providing reasonable accommodation for individuals with disabilities. If you need an accommodation in any part of the employment process, please notify your recruiter.

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