Guest Services Attendant

Guest Services Attendant

Come work and play in the mountains! Whether it’s your first time seeing snow or you were born on the slopes, joining our team means discovering or rediscovering a passion for the outdoors while building lifelong connections with teammates and guests from around the world.

With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you’ll receive some of the highest compensation rates in the industry, free pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service – our leading training and development experience, and wellness benefits to fuel your success.

Hiring for our seasonal positions occurs on a rolling basis. Applications will be accepted until December 15th or until the positions are filled, whichever comes first.

You are the face of the guest experience as you skillfully greet and direct guests at our resorts. You’re responsible for the safe, friendly, and efficient experience of our guests from our base areas, restaurant locations, and ticket offices. Join us in creating the Experience of a Lifetime.

• Starting Wage: $20.00/hr
• Employment Type:
  
  Winter Seasonal 2026/2027
• Shift Type:
  Full Time and Part Time (hours available)
• Minimum Age:
  At least 18 years of age
• Housing Availability:
  Yes

• Meet and greet guests while displaying positive guest service.
• Commit to guest satisfaction and assume responsibility for guest care and problem solving.
• Answer guest questions by becoming a resort operations and services expert.
• Assist other departments as needed, including ticket scanning, ticket sales, and activity operations.
• Clear the base area as required.
• Other duties as assigned.

• Ability to stay enthusiastic and perform well when busy.
• Ability to work outside, on your feet, in all weather conditions for long periods of time.
• Ability to work weekends and holidays.
• Previous guest service experience preferred.

A Guest Services Attendant team member is a flexible employee who often works across multiple departments and in various roles to support the one resort mentality. The roles may include:

• Mountain Activities
• Retail Rental Operations
• Food and Beverage Support
• Ticket Sales or Scanning
• Lift Operations
• Base Area Operations

• Ski/Mountain Perks – Free passes for employees, discounted lift tickets for friends and family, and free ski lessons.
• Additional employee discounts on lodging, food, gear, and mountain shuttles.
• 401(k) Retirement Plan.
• Employee Assistance Program.
• Excellent training and professional development.
• Referral Program.

The expected pay range is $20.00/hr this is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.

In completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution.

We follow all federal, state, and local laws including restrictions on child/minor labor. Minors hired into this position will not be asked or permitted to engage in any activities restricted to adult workers.

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition
Reference Date: 07/14/2026
Job Code Function:
Guest Services

Salt Lake City