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Park CSM & Ops Lead | CRM, HR & Events

Job in Park City, Summit County, Utah, 84060, USA
Listing for: Socket.dev
Full Time position
Listed on 2026-07-26
Job specializations:
  • Customer Service/HelpDesk
    CRM System
Salary/Wage Range or Industry Benchmark: 90000 - 130000 USD Yearly USD 90000.00 130000.00 YEAR
Job Description & How to Apply Below
Position: Park City CSM & Ops Lead | CRM, HR & Events

Socket.dev is seeking a Customer Success Manager to act as the operational backbone of our CX team in Park City, Utah. You will run the CS function across CRM, HR systems, and office coordination, driving scalable processes as we expand our product direction this winter.

You'll own knowledge management, tool adoption, intern programs, and US office operations, ensuring strong customer outcomes and a positive employee experience.

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