Assistant Manager – Guest Relations
Listed on 2026-03-01
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Hospitality / Hotel / Catering
Hospitality & Tourism, Event Manager / Planner, Guest Services
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"Our leaders have always encouraged us to try new approaches and learn by experimentation. The biggest learning through this was that persistence and calculated risks, pay off."
BEGIN YOUR JOURNEY WITH PARK HYATT SEOUL
Park Hyatt Seoul is an art-inspired residential glasshouse hotel where contemporary luxury meets authentic Korean hospitality.
Nestled in the bustling heart of Gangnam, explore an array of entertainment and dining options, or simply unwind while soaking in breathtaking cityscapes. We offer innovative bespoke experiences and attentive service tailored to individual preferences.
Park Hyatt Seoul is renowned for a variety of exquisite dining experiences and exceptional service.
Assistant Manager – Guest Relations
We are seeking unique and passionate individuals to join our team as we continue to provide rate and intimate experiences in the heart of Gangnam.
The Park Hyatt Seoul is looking for the Assistant Manager – Guest Relations who will collaborate closely with the Rooms division to support operational flow, room release coordination, guest requests, and experience enhancement initiatives. Act as a bridge between Operations teams to ensure seamless guest journey, especially for international market guests. Contribute insights to guest experience SOPs, onboarding, and service-quality improvements with HR and Operations when needed.
This position is ranked from as Assistant Manager level, and will report to the Director of Rooms.
Qualifications- Ideally with a relevant degree or diploma in Hospitality or Tourism management.
- Good problem solving, administrative and interpersonal skills are a must.
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