Guest Service Officer - Concierge
Listed on 2026-08-21
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Hospitality / Hotel / Catering
Hospitality & Tourism, Guest Services, Hotel Front Desk, Front Desk/Receptionist
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"When you work in Hawaii, in addition to learning about the functional aspects of running a hotel — like the proper way to make a bed or how to best handle luggage — it’s critically important to understand Hawaiian culture and the spirit of ‘ohana, or ‘family.’ When opening the first Andaz property in Hawaii, our team participated in Hawaiian culture training to help us understand what ‘ohana truly means.
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You will be responsible to provide an excellent and consistent level of service to your customers. The Concierge is responsible to assist with any concierge related services such as restaurant reservation, booking city tours, recommending tourist spots and contribute to the smooth and efficient running of the Concierge department within the Rooms Division.
QualificationsIdeally with a relevant degree or diploma in Hospitality or Tourism management. Minimum 1 year work experience in hotel operations. Good customer service, communications and interpersonal skills are a must.
Miraval Berkshires Resort and Spa | Lenox , MA , US
Miraval Arizona Resort and Spa | Tucson , AZ , US
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