Executive Meeting Manager

Driftwood Hospitality Management’s company culture empowers our associates to take initiative, be proactive, and contribute to the success of their property with well-defined strategies and objectives. Driftwood Hospitality Management is renowned for our fully integrated approach to hospitality services — all with outstanding client service. Our team is made up of the best talent in the hospitality industry, down to every employee, position, and hotel.

The Executive Meeting Manager (EMM) reports to the Director of Sales & Marketing. This position both sells and services events. This person will solicit, negotiate and contract new and repeat business through various efforts (lead follow up, telemarketing, direct mail, referrals, internet prospecting, etc.) to maximize revenues to meet/exceed revenue goals in guestrooms, banquet food & beverage, Audio Visual, meeting room rental, and ancillary hotel revenues.

The EMM will prepare and execute sales contracts, event orders, group resumes, program execution, and work with accounting on final invoicing. Most importantly our EMM will collaboratively work interdepartmentally coordinating all function details with the hotels clients to ensure quality product delivery, customer satisfaction, and repeat business. Ensures that all events are monitored & meet with meeting planner to ensure that the meeting is running effectively and smoothly throughout the time of the event.

This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. The Hotel operates 24 hours a day and 7 days a week, so operational demands require variations in shift days, starting times, and hours worked in a week.

• Solicit new and maintain existing accounts to meet/exceed revenue goals through telephone solicitation, outside sales calls, site inspections, and written communication.
• Details, prepares, and initiates Banquet Event Orders to the client's specifications and in conjunction with the Banquet Department, F&B Director, and Executive Chef.
• Participate in daily Sales Stand-up meetings, attends weekly sales meeting and other meetings as directed.
• Works with the hotel Revenue Manager and DOSM to determine room availability and rates.
• Develop/maintain knowledge of market trends, competition, and customers.
• Practice effective revenue/yield management strategies to include wise negotiation and booking function space, focused solicitation during soft occupancy periods and effective rate and price negotiation.
• Consults with customers to plan details such as number of persons expected display space desired, and food service schedule.
• Meets with customers during an event to insure proper delivery of hotel services.
• Have a comprehensive understanding of the property and its offerings.
• Comprehensive knowledge of market position, banquet and food and beverage revenues, pricing and rate structures, sales strategies, yield management, booking trends, and future hotel planning.
• Be fully knowledgeable of the capabilities and limitations of the hotel and departments that may impact sales strategies.
• Conduct site tours for potential clients.
• Achieve and exceed individual and team annual goals as established by the annual Marketing Plan.
• Achieve budgeted revenues and expenses and maximize profitability related to the sales department.
• Promptly respond to and resolve guest requests, complaints, or questions in a courteous and timely manner.
• Must possess strong computer skills, including, but not limited to, accounting programs, Microsoft Word, Excel, Outlook, and hotel sales system.
• Follows the sales strategy as specified by the Director…