Salesforce Analyst and Developer

As we enter an exciting phase of digital transformation, we are seeking an experienced Salesforce Analyst and Developer to join our team and help design, build, and evolve technology solutions that directly support our mission to empower people who have disabilities.

This role is ideal for a hands-on Salesforce professional who excels at translating complex business requirements into scalable technical solutions. If you have deep experience developing on the Salesforce platform (preferably with Experience Cloud, GoMeddo, and Agentforce), enjoy collaborating with stakeholders, and thrive in a mission-driven environment, we encourage you to apply. This is a high-impact opportunity to influence system architecture, development standards, and long-term platform strategy at a growing nonprofit organization.

The Salesforce Analyst and Developer is responsible for the administration, configuration, and ongoing development of Salesforce, with a strong emphasis on creative configurations, development, system integrations, and advanced automation. This role goes beyond traditional administration and requires ownership of solution design, technical execution, and system scalability. The position includes cross-functional responsibilities supporting intranet development, ad-hoc business applications, and integrations between Salesforce and accounting, budgeting, scheduling, and productivity platforms.

The Salesforce Analyst & Developer will partner closely with business leaders and end users to analyze requirements, architect solutions, develop custom functionality, and ensure successful adoption. Additional responsibilities include contributing to training, release management, documentation, business intelligence initiatives, and long-term platform roadmap planning.

This is a full-time, on-site role in Park City, Utah, with occasional after-hours work required to support deployments, upgrades, and critical initiatives. Hybrid flexibility may be considered after the first 90 days of employment.

Salesforce Analysis, Administration and Development:

• Serve as a technical owner of the Salesforce platform, balancing declarative configuration and custom development.
• Analyze business processes and translate requirements into scalable Salesforce solutions.
• Design and develop custom Apex classes, triggers, Lightning Web Components (LWC), and integrations where declarative tools are insufficient.
• Configure and enhance Flows, validation rules, workflows, reports, dashboards, and security models.
• Support and extend Salesforce features including Experience Cloud, Agentforce, Field Service, and GoMeddo for complex scheduling and service delivery needs.
• Maintain system health, data quality, performance, and scalability.
• Manage Salesforce release cycles, sandbox strategy, testing, deployment, and change documentation.

• Design, build, and maintain integrations between Salesforce and accounting, budgeting, scheduling, and operational systems using APIs, middleware, or native connectors.
• Troubleshoot and resolve application and integration issues across systems.
• Support and enhance intranet solutions used for internal communication, workflows, and collaboration.

• Develop reusable components and follow Salesforce development best practices.
• Create and maintain technical documentation, data models, and solution designs.
• Coordinate and support user acceptance testing (UAT).
• Provide technical support and guidance during training and adoption initiatives.

• Design and maintain Salesforce dashboards and reports.
• Support BI initiatives using tools such as Salesforce Analytics, Power BI, or similar platforms.
• Assist with data governance, modeling, and data integrity initiatives.

• 5+ years of hands‑on Salesforce experience, including administration and development.
• Proven experience developing with Apex, Lightning Web Components (LWC), and Salesforce APIs.
• Strong experience with Flows and declarative automation, with the judgment to know when custom code is appropriate.
• Experience…