Tech Lead, AI-Driven Platform & Cloud Ops

iFIT’s vision is to create the world's most holistic health and fitness platform, integrating all elements of health - physical fitness, mental health, nutrition and active recovery - into a seamless interactive experience. We develop proprietary software that learns and adjusts to the habits of each person as it delivers immersive content that guides them on their own individual fitness journey.

iFIT’s vision is to create the world's most holistic health and fitness platform, integrating all elements of health - physical fitness, mental health, nutrition and active recovery - into a seamless interactive experience. We develop proprietary software that learns and adjusts to the habits of each person as it delivers immersive content that guides them on their individual fitness journey.

We are currently seeking an ambitious pace-setter to join our team as a Tech Lead/Sr. Manager of Platform Engineering. You’ll be responsible for owning Cloud Ops & Infrastructure, Platform self-service and tooling, and drive AI innovation with technical direction and rapid prototyping. You’ll play a key role in designing, scaling, and operating the core platform infrastructure that powers the iFIT experience across our user base.

ROLE COMMITMENTS

• Own and drive technical roadmap across platform engineering, ensuring work is sequenced and aligned to leadership priorities
• Make the platform AI-native, investing heavily in modern AI-powered dev workflows
• Own cloud infrastructure at production scale. Write and maintain Terraform across our AWS footprint. Own the CI/CD template layer inherited by all service teams.
• Own IAM at scale
  - Maintain and extend roles, policies, and permission boundaries across hundreds of services. Automate enforcement, not just review.
• Eliminate toil through automation and self-service
  - Build the modules and tooling that allow teams to stand up services, manage deployments, and resolve issues without routing through a platform engineer.
• Set and uphold expectations for delivery, reliability, and team accountability
• Maintain platform health and delivery outcomes, including ownership of incident response and on-call management
• Ensure platform systems are reliable, scalable, and meeting business needs

• Own platform roadmap and execution plans
• Lead planning cycles and ensure alignment across teams
• Balance new initiatives with operational stability and ongoing work

• Own hiring, performance management, and team development
• Ensure clear ownership and accountability across platform domains

• Track delivery against roadmap commitments
• Resolve blockers and manage cross-team dependencies
• Ensure consistent execution across teams

• Partner with AI, Product, Security, IT, and Finance stakeholders
• Communicate priorities, trade-offs, and progress clearly

• Ensure uptime, reliability, and incident management standards are met
• Drive consistency in operational practices across teams
• Own incident response and escalation when needed

• Partner with Finance on cost visibility and budgeting
• Oversee vendor relationships and platform-related spend

• 5-7 years of experience in platform engineering, including Dev Ops, Infrastructure, Dev Tools etc in production environments
• Expertise with cloud infrastructure (AWS EKS, GCP GKE, or Azure AKS) and associated networking, storage, and IAM primitives
• Proficiency in at least one systems or backend language for operator development and infrastructure tooling
• Hands-on experience with infrastructure-as-code tools (Terraform) and Git workflows
• Ability to operate autonomously, make sound technical judgments, and drive projects from concept through production.
• (bonus) 2+ years experience managing teams
• Demonstrated experience on platform or infrastructure engineering teams at scale, including ownership of reliability, scalability, and delivery outcomes
• Ability to work effectively across cross-functional teams across Product and Engineering
• Experience developing and automating…