AV Sales Specialist

AV Sales Specialist# AV Sales Specialist Lifestyle Electronics - PARK CITY, UT 84098## Overview

Travel Percentage None## Description
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* Position Summary:

** The AV Sales Specialist is responsible for selling audio-visual and smart home solutions to residential and commercial clients. This includes entertainment systems, whole-home audio, home theaters, smart lighting, networking, surveillance, and automation products. The specialist will educate clients on the latest technologies, conduct in-home consultations, design custom solutions, and coordinate with installers to ensure exceptional customer experience. The ideal candidate is a high-energy sales professional with a passion for technology, strong interpersonal skills, and the ability to build trust and close sales in a consultative environment.
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* Key Responsibilities:

**** New Client Acquisition & Development
*** Develop new clients through prospecting custom builders, architects, property managers, real estate agents, existing client base, etc.
* Maintain CRM documentation for all new client prospecting and follow-up, including meeting or exceeding minimum prospecting KPIs.
** Sales & Client Consultation
*** Conduct in-home and on-site consultations to assess customer needs and preferences
* Educate clients on available AV, smart home, and networking solutions
* Design and propose customized AV systems, including equipment, layout, and pricing
* Create and present professional proposals with clear scopes of work
** Lead Management
*** Follow up on leads generated through marketing, showroom visits, and referrals
* Maintain CRM documentation for sales activity, customer interactions, and follow-up schedules
* Collaborate with marketing and operations teams to ensure alignment on promotions and offerings
** Project Coordination
*** Work with the Smart Home or AV installation team to ensure accurate job scope and installation timelines
* Conduct project walkthroughs with installers and clients when needed
* Ensure change orders and upgrades are documented and communicated
** Customer Experience & Relationship Building
*** Serve as the primary point of contact throughout the sales and pre-install process
* Ensure a seamless transition from sale to install, addressing any concerns or scope clarifications
* Maintain long-term client relationships to support referrals and repeat business
** Industry Expertise
*** Stay current with new AV and automation technologies and trends
* Attend training sessions and vendor demos to stay knowledgeable on products and solutions
* Assist in updating sales tools, showroom setups, and demo systems## Qualifications
* 3–6+ years of experience in A V, home automation, or technology sales
* Strong knowledge of audio-visual systems, smart home technologies, and low-voltage products such as Crestron, Savant, Control4, Lutron, etc.
* Experience conducting in-home or B2C sales preferred
* Excellent communication and presentation skills
* Tech-savvy with the ability to learn and explain systems clearly
* Valid driver’s license with reliable transportation
* Experience using CRM or sales platforms (e.g., D-Tools, WeQuote) preferred
** Key

Competencies:

*** Consultative Sales Skills
* Product Knowledge (AV, Automation, Networking, Lighting Control)
* Client Communication & Relationship Management
* Time Management & Follow-Through
* Collaboration with Install & Service Teams
* Upselling & Revenue Growth Mindset
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* Physical Requirements:

*** Ability to lift and carry demo equipment (up to 30 lbs)
* Ability to walk through homes, climb ladders, or access attics/basements during site assessments
* Regular travel to client homes, office locations, and occasional vendor training events
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