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Director of Membership, Alpha

Job in Park City, Summit County, Utah, 84060, USA
Listing for: Crossover
Full Time position
Listed on 2026-07-08
Job specializations:
  • Sales
    Business Development, Client Relationship Manager
Salary/Wage Range or Industry Benchmark: 200000 USD Yearly USD 200000.00 YEAR
Job Description & How to Apply Below
Position: Director of Membership, Alpha - $200,000/year USD

While most enrollment positions prioritize volume, this one is designed to uphold standards.

Alpha is developing one of the world's most ambitious educational models. Our campuses combine demanding academics, technology-driven learning, and elevated expectations for both students and staff. Students routinely achieve learning outcomes that exceed national benchmarks, with results supported by data. Afternoon hours are dedicated to depth, independence, and building practical skills. The model is effective—but only when paired with appropriate families.

Your role centers on this match.

You will control the admissions process for a campus, from initial application to completed enrollment. This is not a role defined by handoffs. You own how families perceive us, how well they grasp the model, and whether enrollment choices are grounded in sound reasoning. You will evaluate compatibility, facilitate meaningful discussions, and advise against enrollment when it serves the best interest of all parties.

The objective is not to maximize enrollment numbers. The objective is to ensure alignment.

We welcome candidates from high-caliber service backgrounds outside conventional education: independent schools, competitive programs, high-end hospitality, executive assistance, exclusive membership organizations, or entrepreneurial operators who have directly overseen valuable client relationships from start to finish. What counts is your capacity to manage a detailed, multi-phase process with sound judgment, clarity, and consistent execution. If your career has been built on providing exceptional service in which trust, discretion, and quality of experience define reputation, this position will resonate.

Apply now to bring that caliber of work to something meaningful.

What You Will Be Doing
  • Overseeing the complete enrollment experience for prospective families, beginning with first contact and concluding with onboarding.
  • Facilitating needs-based conversations to evaluate compatibility prior to proposing solutions or advising on next steps.
  • Tracking 20+ concurrent family relationships across various enrollment stages, ensuring clear status visibility and timely follow-up.
  • Guiding campus tours, shadow day experiences, and decision‑making discussions that articulate outcomes, expectations, and the model's intended audience.
  • Keeping CRM and enrollment systems (Hub Spot and SIS) current and accurate to enable forecasting, prioritization, and service excellence.
What You Won’t Be Doing
  • Employing transactional or aggressive sales approaches.
  • Accepting families who do not align with the model simply to meet targets.
  • Overseeing a sizable team or working through multi‑layered approval structures.
  • Distributing ownership of the family journey across multiple individuals.
  • Operating remotely. This role requires campus presence by design.
Director Of Membership

Key Responsibilities

Design and deliver a high‑trust, selective enrollment process that successfully converts well‑matched families while safeguarding the credibility and effectiveness of the Alpha model.

Basic Requirements
  • 3+ years providing high‑caliber, individualized service in settings where quality of service directly influences brand perception (education, high‑end hospitality, executive assistance, exclusive membership, or independently operated services).
  • Proven ownership of a full‑cycle client, admissions, or enrollment experience from initial contact through onboarding completion.
  • Experience managing 20+ concurrent client, guest, or family relationships across varying stages, supported by an organized tracking and prioritization method.
  • Ability to present specific examples of advisory decision‑making, including instances where you recommended against your offering when alignment was lacking.
  • Professional written communication with senior leaders, high‑net‑worth clients, or discerning audiences.
  • Willingness to reside in or relocate within 60 days to one of the following locations:
    Denver, CO;
    Park City, UT; or Seattle, WA.
  • Authorization to work in the United States without requiring visa sponsorship.
Nice-to-have Requirements
  • Experience with selective independent school…
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