Resort Security Officer

Company Description

The award-winning Westgate Park City Resort & Spa lies in the heart of the Canyons Village base at Park City Mountain. Surrounded by world-class skiing and year-round mountain adventure, Westgate Park City Resort & Spa provides a dynamic and rewarding work atmosphere. Whether they’re attending local festivals, athletes training and competing at the Utah Olympic Park, or individuals and families seeking a mountain getaway, our guests come from all corners of the globe.

Join our team and help us welcome the world to Park City! As part of Westgate Resorts, recognized by U.S. News as one of the Best Companies to Work For, you’ll be joining a team committed to excellence and creating unforgettable vacation experiences and supporting your career growth where you are or at 60+ resorts across the company.

As a Security Officer
, you help keep our resort safe, secure, and welcoming. This role blends security responsibilities with hospitality focused service, ensuring our guests, team members, and property are protected while creating a friendly and supportive environment. You maintain a visible presence, manage access points, respond to police, fire, or medical situations, and complete safety inspections and incident reports. By working closely with public safety partners and resort leadership, you help ensure everyone feels safe and cared for.

You demonstrate Westgate’s core values of Passion, Integrity, and Work Ethic in every interaction.

At Westgate Resorts, our team members are the heart of our success. When you join the Smoky Mountain team, you become part of a company that values hospitality, teamwork, and growth.

• Serve as the first responder to police, fire, and medical incidents within the scope of Security Officer duties.
• Maintain a visible, uniformed security presence across assigned resort areas.
• Control access at designated entry and exit points.
• Monitor security systems, including surveillance cameras and fire alarm panels, in compliance with legal and company requirements.
• Conduct routine safety and security inspections following established procedures.
• Maintain accurate security records, logs, and checklists.
• Prepare clear, timely, and detailed incident reports using computer systems and email.
• Assist guests and team members with security related concerns and service requests.
• Manage lost and found inventory, key control, and accountability.
• Perform traffic control, parking enforcement, assist public safety officers, and complete other duties as assigned.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• High school diploma or general education degree (GED).
• Previous experience in security, law enforcement, military, or a related field is preferred (minimum of 1 year), but not required.
• Certificates in First Aid, CPR and AED highly preferred but not required.
• Prior hospitality or guest service experience strongly preferred.
• Strong verbal and written communication skills.
• Proficiency with basic computer systems used to complete reports, logs, and email communication.
• Ability to remain calm and professional in high‑pressure or emergency situations.
• Excellent judgment, integrity, and attention to detail.

• Must be at least 21years of age.
• Must be able to lift 50lbs.
• Flexibility to work nights, weekends, and holidays.
• Required to pass a background check, drug test andmotor vehicle record (MVR) check.
• Required to provide proof of eligibility to work in the United States.
• Requires physical stamina and the ability to work indoors and outdoors, remain on your feet for extended periods, climb stairs, and move quickly for short distances as needed.

• Comprehensive health benefits – medical, dental and vision
• Paid Time Off (PTO) – vacation, sick, and personal
• Paid Holidays
• 401K with…