Guest Service Representative
Job in
Park Ridge, Bergen County, New Jersey, 07656, USA
Listed on 2026-07-15
Listing for:
Spire Hospitality
Full Time
position Listed on 2026-07-15
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, English Customer Service -
Hospitality / Hotel / Catering
Customer Service Rep
Job Description & How to Apply Below
Answer guest calls, emails, chat, and messages using professional manners;
Operate telephone switchboard and direct calls to appropriate departments;
Log guest requests into computer and ensure follow-up until resolution;
Provide information about room features, property amenities, and local attractions;
Assist guests with accessing internet and guestroom entertainment
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