Allstate CSR; Licensed P&C

Job Description

Are you a detail-oriented, licensed P&C professional with experience in personal lines insurance
? Do you thrive in a fast-paced environment where you’re the go-to person for helping customers every day?

The Wohrley Allstate Agency is growing and looking for a P&C Licensed Customer Service Representative who is passionate about delivering world-class service, handling high call volume, and creating exceptional client experiences.

This is more than a service role—it’s a long-term career opportunity with a respected agency that values professionalism, growth, and excellence.

• Handle a high volume of inbound calls and in-office customer interactions
• Assist clients with policy changes, billing questions, and coverage reviews
• Provide accurate, efficient, and friendly service on every interaction
• Support the sales team by identifying opportunities to cross-sell and retain business
• Manage multiple tasks and customers throughout the day with speed and precision
• Ensure every client receives a professional, positive experience

We are specifically seeking candidates with:

• Fluency in both Spanish and English (Strongly preferred)
• Prior experience in personal lines insurance (strongly preferred)
• Active Property & Casualty License (required)
• Ability to commute to Parker, CO (in-person role)

Additionally:

• High attention to detail and accuracy
• Ability to thrive in a fast-paced, high-call-volume environment
• Strong communication and problem-solving skills
• A proactive mindset with a desire to go above and beyond for customers
• A long-term, career-focused attitude (not just a job)

• Competitive base salary + bonus opportunities
• Health & Dental Insurance
• Paid Time Off (PTO)
• Retirement Plan
• Ongoing training and development
• Clear path for career growth within the agency
• Monday–Friday schedule (no evenings or weekends)
• Supportive, team-oriented environment

Salary Range: $45,000 – $65,000+ (based on experience, plus bonus opportunities)

At the Wohrley Allstate Agency, we believe customer service is the foundation of everything we do. We’re looking for someone who takes pride in helping others, works with urgency and care, and wants to build a lasting career in insurance.