Front Desk Coordinator Bilingual

Job Summary

We are seeking a Patient Services Coordinator I who is bilingual to join our healthcare team. The primary responsibility of this role is to assist patients with scheduling appointments, answering questions, and providing support in both English and [Second Language]. The ideal candidate will have excellent communication skills, a compassionate attitude, and the ability to multitask in a fast-paced environment.

• High school diploma or equivalent required; associate's degree preferred
• Proficiency in English and Spanish (written and verbal)
• Previous experience in a healthcare or customer service setting preferred
• Strong organizational skills and attention to detail
• Ability to remain calm and professional in stressful situations
• Proficient in basic computer skills

• Greet and assist patients in person or over the phone
• Schedule appointments and arrange referrals as needed
• Collect and update patient information in the system
• Answer patient inquiries and provide information about services
• Maintain a clean and organized work area
• Collaborate with healthcare providers to ensure smooth patient flow
• Adhere to confidentiality standards and HIPAA regulations
• Assist with administrative tasks as assigned

This position will primarily be based in a healthcare facility, such as a clinic or hospital. The role may require occasional work on evenings or weekends to accommodate patient needs.

• Competitive salary
• Health, dental, and vision insurance
• Retirement savings plan
• Paid time off and holidays
• Opportunities for professional development and advancement within the organization

If you are a compassionate individual with strong communication skills in English and [Second Language], we encourage you to apply for the Patient Services Coordinator I Bilingual position. Join our team and make a difference in the lives of our patients.