PM House Attendant

Description

JOB TITLE:

Houseperson

REPORTS TO:

Executive Housekeeper, Housekeeping Supervisor, General Manager, Manager on Duty

POSITION SUMMARY:

Respond promptly to requests from guests and other departments. Identify and report preventative or other maintenance issues in public areas or guest rooms. Performs any combination of the following tasks to maintain guestrooms, working areas, and the hotel premises in general in a clean and orderly manner.

HOUSEPERSON

DUTIES AND RESPONSIBILITIES:

Cleans rugs, carpets and upholstered furniture using a vacuum cleaner, broom and carpet shampoo machine.

Cleans rooms, hallways and restrooms.

Washes walls and ceiling, moves furniture’s and turn mattress.

Sweeps, mops, scrubs, waxes and polishes floor.

Dusts and polishes metalwork.

Collects soiled linen for laundering.

Received linen supplies from floor shoots.

Maintains housekeeping carts.

Removes trash collected by room attendants.

Walk all assigned floors at beginning and end of shift to collect Newspaper bags, newspapers, trash, soild linen.

Pickup clean linen and refill the par stock of linen on each floor pantry.

Deliver towels, cribs, cots and other items to the guest rooms on requests.

Perform duties of room attendant when necessary.

Sort linen, stock room attendant closets.

Refill the par stock of guest amenities and supplies on each floor pantry.

Help the room boys / house maids with the heavy lifting when super cleaning / spring cleaning of rooms.

Clean all public areas in the prescribed manner while following department standard operating procedures.

Remove soiled linen and trash from the pool side and other service area and take to appropriate locations in the prescribed manner.

Assist room attendant with placing bed boards, roll-ways beds, extra bed etc.

Report missing / found articles, damage or merchandise problems to the housekeeping supervisors.

Respond at all times in a friendly, helpful manner to guests and other colleagues.

Take up any tasks assigned by the supervisors as and when needed.

Report to work in required uniform and in adherence with the Hotels Dress Code Policy.

Must be able to work independently and as a team player

REPORTA A: Ama de Llaves Ejecutiva, Supervisor(a) de Ama de Llaves, Gerente General, Gerente de Turno

Responder de manera oportuna a las solicitudes de los huéspedes y de otros departamentos. Identificar y reportar problemas de mantenimiento preventivo o cualquier otra anomalía en las áreas públicas y habitaciones. Realizar una combinación de tareas destinadas a mantener las habitaciones, áreas de trabajo y las instalaciones del hotel en general limpias, ordenadas y en óptimas condiciones.

• Limpiar alfombras, tapetes y muebles tapizados utilizando aspiradora, escoba y máquina para lavado de alfombras.
• Limpiar habitaciones, pasillos y baños.
• Lavar paredes y techos, mover mobiliario y voltear colchones cuando sea necesario.
• Barrer, trapear, fregar, encerar y pulir pisos.
• Limpiar y pulir superficies metálicas.
• Recoger la ropa de cama y blancos sucios para su envío a lavandería.
• Recibir y distribuir los suministros de blancos provenientes de los conductos o áreas de entrega.
• Mantener los carros de limpieza abastecidos y organizados.
• Retirar la basura recolectada por los camaristas o encargados de habitaciones.
• Recorrer todos los pisos asignados al inicio y al final del turno para recoger bolsas de periódicos, periódicos, basura y ropa de cama sucia.
• Recoger ropa de cama limpia y reabastecer los niveles establecidos de blancos en las estaciones de servicio de cada piso.
• Entregar toallas, cunas, camas plegables y otros artículos solicitados por los huéspedes.
• Realizar funciones de camarista…