Supervisory Air Traffic Control Specialist, Operations Supervisor

Serves as an Operations Supervisor in a terminal facility, responsible for planning and directing operations within delegated areas of responsibility. Provides first line supervision to a team of Developmental and Certified Professional Controllers.

• Supervises a staff of Air Traffic Control Specialists that is responsible for carrying out air traffic control assignments within a geographic area.
• Plans and assigns work to be accomplished by subordinate employees, sets work priorities and schedules.
• Approves leave; gives advice, counsel, and instruction to employees on both work and administrative matters.
• Evaluates performance of employees and recommends performance ratings.
• Hears and resolves complaints from employees and refers group grievances and more serious unresolved complaints to a higher-level manager.
• Identifies and arranges for developmental and other training needs of employees.
• Finds ways to improve production or increase the quality of the work directed.
• Adjusts staffing levels and work procedures to accommodate resource decisions made at higher levels.
• Recommends goals and objectives for the area and tracks accomplishments.
• Communicates and reinforces diversity and EEO policies and programs in all areas of responsibility, including selections, training, and transfers.
• Supports and participates in the labor management partnership process and fosters a work environment where all employees are treated in a fair and equitable manner.
• The Operations Supervisor reports to the Operations Manager. Performance is evaluated upon the effectiveness with which assigned program objectives are achieved.