Front Desk Sales & Guest Experience

What You’ll Be Responsible For

• Delivering a high-energy, welcoming guest experience
• Booking appointments strategically to maximize the schedule
• Driving rebooking and filling gaps in the day
• Reaching out to clients (waitlist / no walk-in list) to generate business
• Recommending retail and service upgrades
• Keeping the front desk organized, accurate, and efficient

• Outgoing, talkative, and confident with people
• Naturally persuasive (you can recommend without feeling “salesy”)
• Organized and detail‑oriented
• Able to multitask under pressure without getting overwhelmed
• Takes initiative instead of waiting to be told what to do

• Experience in retail, hospitality, or salon/spa
• Comfortable hitting goals (rebooking %, retail, booking)
• Strong phone and communication skills

• You don’t like talking to people all day
• You get overwhelmed in busy environments
• You prefer strict, repetitive tasks with little interaction
• You’re uncomfortable recommending products or services

• Competitive hourly pay
• Performance‑based bonuses
• Employee discounts
• Opportunity to grow into leadership roles

• Day Shift 7:30 am - 2:30 pm Tuesday through Friday.
• Opportunity to pick up additional shifts as we expand (including Mondays)

• Tell us about a time you recommended a product or service to someone—what did you say and what was the outcome?
• How do you handle multiple customers or tasks at once during a busy shift?
• On a scale of 1–10, how comfortable are you with sales? Explain why.
• Why do you want to work in a salon environment specifically?

We’re building a high-performance team—apply only if you’re ready to bring energy, accountability, and results.