YogaSix Arapahoe Studio Manager

Studio Manager – Yoga Six Arapahoe Turn Leads Into Members. Members Into Community.

Yoga Six Arapahoe is looking for an energetic, competitive, people-focused Studio Manager who loves connecting with people, building relationships, developing a great team, and driving results.

This isn't a sit-behind-the-desk management job.

You'll be at the center of our studio's success—turning new leads into first-time guests, converting guests into members, keeping existing members engaged, supporting our team, and finding creative ways to grow studio revenue.

The ideal candidate combines the mindset of a sales professional, relationship builder, coach, and small-business operator. You'll understand that great sales isn't about pressure—it's about listening, identifying what someone needs, and confidently recommending the right Yoga Six experience.

You'll also support Studio Leadership in meeting the studio's sales, retention, engagement, revenue, operational, and community objectives.

You'll take ownership of the studio's sales pipeline—from the moment someone expresses interest through becoming an engaged Yoga Six member.

Responsibilities include:

• Respond quickly and enthusiastically to new leads and inquiries by phone, text, and email.

• Confirm new bookings and collect appropriate guest notes so the team is prepared to deliver a great first experience.

• Follow up with guests who visited the studio but did not purchase a membership and provide personalized membership recommendations.

• Consistently follow up with prospects throughout the sales cycle.

• Conduct studio tours and confidently present Yoga Six membership options.

• Overcome objections and help prospective members identify the membership that best fits their goals.

• Track daily, weekly, and monthly sales performance against studio goals.

• Carry out additional sales and outreach activities when needed to achieve daily new-booking and membership targets.

• Identify opportunities to increase membership, retail, events, workshops, and other studio revenue.

• Maintain an organized pipeline so valuable leads don't fall through the cracks.

Signing a new member is only the beginning.

You'll help ensure members continue seeing value in their Yoga Six membership by proactively identifying and addressing potential retention issues.

You'll:

• Manage new-member onboarding activities and help members establish a strong connection with the studio.

• Follow up with past-due accounts and work with members to resolve payment issues.

• Run and manage the daily declined-charges log, contacting members by phone, text, or email as appropriate.

• Review our Lost Sheep reporting to identify members whose attendance has declined.

• Personally reconnect with disengaged members and encourage them to return to class.

• Identify members who may be at risk of cancellation and proactively address concerns.

• Look for opportunities to improve member lifetime value and reduce preventable cancellations.

Yoga Six succeeds when members feel like they belong—not when they simply have another subscription on their credit card.

You'll help create that connection by:

• Building genuine relationships with members and learning their goals, preferences, and Yoga Six experience.

• Encouraging members to try new class formats, instructors, workshops, challenges, and studio events.

• Supporting studio challenges, events, referral programs, and community-building initiatives.

• Developing and coordinating the studio's member newsletter.

• Responding promptly and professionally to outstanding member emails and voicemails.

• Recognizing opportunities to turn happy members into advocates who refer friends, family, and coworkers.

• Working with instructors and Studio Leadership to create an energetic, welcoming studio environment.

You'll help create a team that delivers an exceptional member experience while confidently contributing to the studio's growth.

Responsibilities include:

• Support Studio Leadership in meeting established studio objectives and implementing studio priorities.

• Coach and motivate Wellness Advisors on sales skills, member experience, and…