Program Support Specialist

Program Support Specialist (Administrative)

Deadline: 1/31/2026

Company Overview: Proteus is the premier provider of training, education, and community services within the agriculturally rich Central San Joaquin Valley. Since its inception in 1967, Proteus has evolved, adding and expanding services as workforce needs change. Our "Mission" is to provide education, workplace training, job placement, and other support services to farm‑working families and diverse program participants to empower them to achieve self‑sufficiency.

Company Benefits:

• A 37.5‑hour workweek
• 13 paid holidays
• Self‑care and bereavement leave
• Health Insurance
• Dental Insurance
• Vision insurance
• Employer‑Funded Health Reimbursement Arrangement (HRA)
• Employer‑paid basic life insurance and AD&D coverage
• Voluntary insurance options
• A 403(b) and Roth retirement plan
• Flexible spending account options
• An Employee Assistance Program (EAP)
• A generous $1,500 tuition assistance program
• Public Service Loan Forgiveness‑certified employer status

Position Summary: In a support role, provides services in the areas of outreach, recruitment, assessment, counseling, and preparation of Individual Employment Plans (IEP), follow‑up services, and implements and manages a particular project.

Essential Responsibilities:

• Provides outreach, recruitment, and establishes linkages with community agencies to build awareness of Proteus programs.
• Completes customers' intake applications for services, determines eligibility, and administers tests accordingly.
• Enters customers' information, such as eligibility, testing, assessment, and case notes into appropriate data entry systems.
• Assists in the preparation and completion of the Individual Employment Plans (IEP).
• Provides participant counseling and post‑placement follow‑ups.
• Maintains contact with education/training site personnel to ensure accurate and prompt paperwork.
• Works closely with job development staff and other professionals to ensure customer program success.
• Coordinates training reimbursement activity with training and employment staff.
• Completes records, forms and reports required for fiscal and reporting or planning purposes.
• Maintains communication with office/division staff to ensure staff is fully informed of project/component requirements and opportunities, and coordinates project or component with other programs.

Position

Qualifications:

• Education and Experience: High school graduate or equivalent; certificate of completion from a college or technical school; or six months of directly related experience and training; or equivalent combination of education and experience.
• Computer
  
  Skills:
  
  Moderate computer skills required for data entry, Word, Excel, and other software programs as required.
• Language
  
  Skills:
  
  Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedures manuals; write routine reports and correspondence; speak effectively before groups of customers, employees, or organizations.
• Mathematical
  
  Skills:
  
  Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages; apply concepts of basic algebra.
• Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists; interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
• Certificates, Licenses, Registrations: Access to transportation, a California driver's license, and the minimum vehicle insurance required by law.
• Travel Requirement: Will require weekly travel to local Proteus offices or events at 20% of the weekly schedule and other assigned divisional areas. Travel is primarily local during the business day, although some out‑of‑area and overnight travel may be expected.
• Physical Demands: Regularly required to stand, use hands to finger, handle, or feel, walk, reach with hands and arms; sit, kneel, stoop, climb, or balance; prolonged periods sitting at a desk and working on a computer; travel to other locations and outside training; ability to lift and/or move up to 15 pounds and maneuver a dolly.
• Work Environment: Indoor work environment,…