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Operations Support, Transportation

Job in Parma Heights, Cuyahoga County, Ohio, USA
Listing for: Maersk
Full Time position
Listed on 2026-06-04
Job specializations:
  • Transportation
    Transportation Logistics
Salary/Wage Range or Industry Benchmark: 22 - 24 USD Hourly USD 22.00 24.00 HOUR
Job Description & How to Apply Below

#INDEED

About Us:

As a company, we promote a culture of honesty and integrity, and value the trust it allows us to build with customers and employees alike. Our focus on our people is what sets us apart and keeps our customers coming back to work with us!

If you areseekingto be a part of a family, this is the place for you!

We arean integratedlogisticscompany responsible for moving 20% of global trade annually. With a dedicated team of over
110,000 employees across 130 countries, we go all the way to connect and simplify globaltrade, andhelp our customers grow and thrive.

Maersk Ground Freight (MGF) offers transportation services like FTL (Full Truckload), LTL (Less Than Truckload),brokerage,cross-border trucking,groupage,andsortation hubs, connecting Maersk or Customer warehouses ordepots orcross-dock/consolidation/deconsolidation facilities through a robust network led by best-in-class operations and technology. This integrated network will service multi-channels like B2B, B2C, B2B2C,e-commerce,direct tostore,dropship,returns, and more,leveragingasset-based, asset-light, and non-asset models.

We are seeking an Operations Support in Middleburg Heights, OH!

Experience in customer service and handling financial responsibilities in logistics is preferred.

9am-5pm Monday
- Friday

JOB

SUMMARY:

Theoperationscoordinatorisresponsibleforassistingthemanagerwithdailyplanningandmonitoringthe overall operations of delivery and return orders. Work closely with warehouse staff and provide direction for pulling returns from warehouse locations.

Essential Functions:

  • Coordinate and process all returnshipmentsonadailybasis

  • ReviewandworkdailyreturnreportandPODondockreport

  • Organizereturnareaassuchthateveryshipmentcanbeidentified

  • Prioritizeshipmentsforloadinginordertomaximizetrailercapacity

  • Coordinatetrailerdropsandrecoverieswith Pilot Hub Operations

  • Liaisewithrelevantcorporatepersonnelatalllevels

  • Helpwithcustomerserviceissuesastheyarise

  • Otherdutiesasrequested

SKILLS/

COMPETENCIES:

  • Detail Oriented

  • Excellentcomputerandcommunicationskills

  • Abletomultitaskinahigh-paced environment

  • Strongverbalandtechnicalwrittencommunication

  • Highlyorganizedanddetail-oriented

  • Proficient in Microsoft Office Suite

  • Abletotype
    35+wpmminimum

  • Comfortablemultitaskingandprioritizingtaskswithoutguidance

  • Excellenttimemanagement

  • Abilitytoworkunderpressure

  • Technology Adaptability

  • Interpersonal Skills

  • Friendlyandapproachablepersonality

EXPERIENCE

  • 1+ yearstransportationrouting/dispatching in logistics

  • 1+ years of customer service experience

PHYSICAL REQUIREMENTS:

This is a clerical administrative position in a professional office setting. The employee isfrequentlyrequiredtosit.

Occasionallystand,walk,usehands,stoop,bendandreach.

Extensiveuseofaphoneand a PC is required.

WORK ENVIRONMENT&ADDITIONAL REQUIREMENTS:

Theaboveinformationonthisdescriptionhasbeendesignedtoindicatethegeneralnatureandlevelof work performed by employees within this classification.

It is not designed tocontainorbe interpreted as a comprehensive inventory of all duties,responsibilities and qualifications required of employees assigned to this job. Individuals may perform other duties asassignedincluding work in otherareasto cover absences or relief to equalize peak work periods or otherwise balance the workload.

Company Benefits:

Medical

Dental

Vision

401k + Company Match

Employee Assistance Program

Paid Time Off

Flexible Work Schedules (when possible)

And more!

Pay Range:

$22-$24 per hour

* The above stated pay range is theanticipatedstarting salary range for the position.

The Company may adjust this range in light of prevailing market conditions and other factors such as location. The Company will work directly with the selected candidate(s) on the final starting salaryin accordance withall applicable laws.

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law.

We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing

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