Global Logistics Customer Development Manager - Technology

It’s more than a job

With a sales career at Kuehne+Nagel, you’ll drive long‑term business success by mastering sales strategies, nurturing customer relationships and identifying new opportunities. At Kuehne+Nagel, our work is about more than we imagine.

As Global Contract Logistics Customer Development Manager Technology, you’ll shape global direction and elevate strategic customer partnerships across the Technology landscape, with the flexibility to be based anywhere in the United States.

This role drives global business development for Kuehne+Nagel’s Contract Logistics portfolio within the Technology vertical, encompassing the Aerospace, Automotive, Industrial, and High‑Tech sectors. It leads complex multi‑country commercial engagements, develops long‑term strategic customer partnerships, and serves as the senior commercial owner for selected global and strategic accounts. The position ensures proactive account management and business retention for key customers, and contributes to product development as well as marketing and communication initiatives.

• Define and execute global business development strategies for the Technology Vertical within Contract Logistics, aligned with Kuehne+Nagel’s overall growth ambitions
• Lead high value, complex, and multi‑country sales pursuits for warehousing, distribution, and value‑added logistics solutions in production/manufacturing logistics, aftermarket and spare parts, and finished goods
• Drive new business acquisition, provide RFP visibility/pipeline management with a strong focus on solution‑led, consultative selling
• Own opportunity qualification, bid strategy, governance, and executive alignment for strategic deals
• Define and develop the strategy for the Technology Vertical in alignment with the Global Head of Technology Vertical and other KN stakeholders
• Active account management for selected global accounts where you will act as center of gravity and main interface for our customers. Overall account ownership includes identifying opportunities, developing and defining solutions with the KN teams, negotiating, and contract signing for both new projects and renewal of existing business
• Build and maintain relationships on various levels throughout the customer organisation (up to C‑level)
• Support countries with know‑how and best practice sharing
• Continuously review our product offering and compare with the needs of the industry

• 15+ years of experience with a strong record of securing and managing large‑scale, multi‑country warehousing and distribution contracts
• Proven expertise in global or strategic account management within large, matrix‑driven organisations
• Deep operational understanding of Contract Logistics, ideally gained through project implementation, operational leadership, engineering, business development, or customer management roles
• Strong knowledge of complex manufacturing and aftermarket environments, ideally within the aerospace and defence sectors; essential experience in supply chain/fulfilment, with added value from exposure to battery or cloud logistics
• Naturally curious and highly motivated, with a strong passion for technology innovation in warehousing and distribution
• Digitally fluent, leveraging advanced applications and AI‑enabled tools to drive commercial and operational performance
• Strategic and customer‑centric thinker with strong ownership, analytical strength, and the ability to operate effectively in complex, ambiguous environments
• Solid financial acumen, including P&L management and contracting expertise
• Fluent in English; additional languages are an advantage, with the flexibility and willingness to travel globally

At Kuehne+Nagel we strive daily to inspire, empower, and deliver not only to our customers, but also to our colleagues. We offer a dynamic global work environment with opportunities for excellent training programs and career mobility. Base salary is part of a competitive total rewards package that includes health and welfare benefits, a 401k retirement savings plan, tuition reimbursement, and incentive…