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Banking Customer Support Specialist

Job in Parma, Cuyahoga County, Ohio, USA
Listing for: wesbancocareers
Full Time position
Listed on 2026-10-02
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual, HelpDesk/Support, Bank Customer Service
Salary/Wage Range or Industry Benchmark: 32000 - 40000 USD Yearly USD 32000.00 40000.00 YEAR
Job Description & How to Apply Below
Position: Banking Customer Support Specialist I

wesbancocareers is hiring a Customer Service Specialist I to identify, respond to and resolve customer requests related to bank products and services in the Bank's call center. You will serve as the primary customer contact, delivering professional, courteous support while meeting established service levels.

Responsibilities include handling inbound calls across queues, assisting with digital banking, debit cards, and policy questions; de-escalating when needed and following issues through to

Are you ready to take on the Banking Customer Support Specialist I role at wesbancocareers?

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

Learn more about the Banking Customer Support Specialist I role in the description above.

We appreciate your interest in this position.

Join wesbancocareers and contribute to our ongoing work.

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