Customer Service ​/ Retail Associate - The UPS Store Parma

The UPS Store in Parma is looking for a dependable, friendly, and customer-focused team member to join our growing store.

In this part-time role, you'll help customers with shipping, packaging, printing, mailbox services and other business solutions. No UPS Store experience required; we provide paid training and all the tools you need to succeed.

If you enjoy helping people, learning new skills and working in a fast-paced environment where every day is different, we'd love to meet you.

• Approximately 20-30 hours per week
• All weekdays: 2:00 PM–8:00 PM or 4:00 PM-8:00 PM
• Some Saturday's
• One weekday off each week if working Saturday shift

• Provide outstanding customer service
• Assist customers with shipping, packaging, printing, and mailbox services
• Process transactions using our POS system
• Generate shipping labels and prepare packages for shipment
• Recommend products and services that best meet customer needs
• Operate printing, copying, scanning, and fax equipment
• Maintain a clean, organized, and professional store environment
• Support daily store operations and work as part of a team

• High school diploma or equivalent
• Customer service experience preferred
• Retail, cashier, hospitality, office, shipping, or printing experience is a plus
• Strong communication and people skills
• Basic computer skills and willingness to learn new systems
• Reliable, organized, and detail-oriented
• Ability to stand for extended periods and lift packages up to 50 lbs

About H.A.T. MGMT

Our values guide everything we do:

Honesty – We act with integrity in every interaction.

Attitude – We bring enthusiasm and positivity every day.

Transparency – We foster open communication, clear expectations, and mutual trust.

Pay: $13.00 - $15.00 per hour