Patient Safety Associate Behavioral Health-Emergency Medicine Parma

Patient Safety Associate Behavioral Health‑Emergency Medicine Parma (Job )

Location: Parma Health Center

Biweekly

Hours:

48.00

Shift: 15‑03 or 19‑07

Metro Health System is redefining health care by going beyond medical treatment to improve community health and well‑being, focusing on affordable housing, cleaner environments, economic opportunity, and access to fresh food, convenient transportation, and legal help. Founded in 1837, the safety‑net system operates four hospitals, four emergency departments, and more than 20 health centers.

Ensures a safe environment for patients, visitors, employees, and hospital property by rounding in behavioral health units and the psychiatric emergency department, engaging patients, and promoting a safe and therapeutic environment while working in collaboration with clinical teams.

• High‑school diploma or equivalent.
• Minimum of 2 years’ experience in a behavioral health setting, corrections, healthcare facility, or related area.
• Training in WELLE or completion within 90 days of hire.
• Current Basic Life Support (BLS) certification from the American Heart Association (AHA) or obtain within 90 days of hire.
• Excellent interpersonal and communication skills.
• Critical thinking, decisive judgment, and the ability to work independently with minimal supervision.
• Capacity to manage stressful situations, problem‑solve quickly, and respond appropriately during psychiatric emergencies.
• Ability to interact effectively with diverse cultural, ethnic, racial, and socioeconomic backgrounds.
• Associate degree in Criminal Justice, Psychology, or another related field from an accredited institution (preferred).
• Experience working as a security guard.
• Experience as a trainer or educator, particularly on topics related to safety and de‑escalation.