Accounting Operations Manager

Reporting to the Associate Director of Accounting, this position is responsible for service delivery of day-to-day operations in support of accounting functions in North America with strict adherence to the close calendar. The role manages a team of offshore consultants, which entails fostering a knowledge-sharing environment and driving superior customer service with internal stakeholders. This employee will perform key internal controls aligned with Sarbanes-Oxley (“SOX”) requirements, including journal entry review, review of balance sheet reconciliations and quarterly fluctuations, as well as creating analysis tools to support key business directives.

There will be a reporting component of key decisions made to align with leadership. In addition, this position will identify areas where formal processes are needed, process improvements and/or automation opportunities with frequent evaluation of workloads and work realignment of all team members to meet expectations, including an annual review of operating procedures – which could be global. This position will be responsible for adhering to US GAAP and SOX requirements.

If required, they will be responsible for remediation of control deficiencies. To be successful in this role, this person must be self-motivated and can complete processes timely. They must be able to establish and maintain strong business relationships and possess strong communication skills as they will be required to interact with various levels of management, peers, and manage a group within shared services.

The role of Accounting Operations Manager acts as a central resource for ensuring a successful month-end close, maintaining robust global internal controls, and driving operational excellence across core finance processes. In addition to supporting the close for North America, this individual provides leadership and subject matter expertise for critical finance reconciliations and payroll processes on a global scale. The role’s focus extends beyond routine tasks to include system/process ownership, user training, issue resolution, and ongoing process optimization across regional boundaries.

Operating at the intersection of accounting operations, internal controls, and global technology platforms, this coordinator helps guarantee the accuracy, integrity, and compliance of key finance activities. This is an opportunity for a proactive professional to shape best practices, deliver cross-functional support, and serve as a global resource to finance teams.

This role will sit hybrid in our Parsippany, NJ office 2-3 days a week

• Prepare journal entries, reconciliations, and analyses for Fixed Assets, Payroll, and other GL accounts during month-end close.
• Schedule and facilitate close meetings, maintain the calendar, and track completion of close tasks.
• Collaborate with Consolidations and finance partners to resolve close issues and communicate priorities.

• Operate as the main liaison between Finance and Internal Audit collaborating to coordinate and track SOX controls submission and testing globally.
• Drive continuous improvement through implementation of enhancements to processes and controls based on internal audit feedback.
• Support compliance testing, self-assessments, and documentation reviews.
• Provide training and communications on SOX requirements.

• Manage and oversee global Concur expense reconciliations.
• Ensure data integrity and compliance in Concur system, including monitoring of past due activities and communications for expense reports outside of policy.
• Serve as the primary contact for global Concur reconciliation support and process improvements.

• Support in Dayforce implementation in all regions during the Go Live rollout to ensure global standardization.
• Act as the subject matter expert for Dayforce payroll accounting system globally.
• Provide expertise, troubleshooting, and support for payroll processing issues.
• Deliver Dayforce training and…