Business Analyst​/Director

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Duration:
Permanent – Direct Hire

Location:
Parsippany, NJ

Objective of role / Role description:

The process improvement manager has a key role in ensuring high quality process standards and leading best practices are met in relation to the business activity

Scope of role (revenue impact, role KPIs, risk level managed / associated in role, P&L managed, etc.) The role would entail supporting the design and deployment of the improvement activities across all processes within the company scope. The Continuous Improvement Lead is expected to understand the clients’ needs and coordinate design and delivery of relevant finance processes in a seamless fashion by collaborating with the key Global Process Owners and with company Leadership.

Main tasks/important responsibilities

Requirements

Education (technical and/or commercial)

• Bachelor’s Degree or equivalent experience
• 10+ years of professional experience with background in process improvement, Finance business processes (specifically record to report), Operations, program management, change management and/or ERP implementation and governance
• Extensive experience with processes in Finance, Accounting or Controlling; comprehensive experience in process design and / or optimization; experience with SSCs with a finance background
• Comprehensive experience with ERP and an affinity to support the development and harmonization of supporting IT tools / environments;
• Process improvement (LEAN, Six Sigma) or project management expertise preferred
• Professional knowledge: in detail when specialist function

• Extensive experience with processes in Finance, Accounting or Controlling; comprehensive experience in process design and / or optimization; experience with SSCs with a finance background
• Proficiency in English and local languages, if required by market standards.
• Excellent oral and written communication skills.
• Proven ability to work in a team environment with strong Analytical and problem solving skills around accounting analytics and processes.
• Demonstrated interpersonal skills, customer management skills, analytical, change management and communication skills.
• Strong Managerial skills (people and workflow).
• Basic computer skills (Word, PowerPoint).
• Advanced Excel analytics capability, including pivot tables and data slicing.

Essential Functions of the Job

• Defines Key Performance Indicators for the processes
• Evaluates leading practices and benchmarks in quality assurance
• Responsible for budgeting staff and finances for process improvement processes
• Challenges, suggests and initiates process improvement projects contributing relevant expertise so that administrative procedures meet changing customer requirements
• Builds in tolerances that support company policy and manages risk through system controls
• Provides capability for issue resolution
• Provides foundation for common process and scalability
• Strong capability to support “self-service” customer inquiries
• Considers new technologies and process optimization tools

Analytical/Decision Making Responsibilities

• Utilizes Six Sigma / Lean methodology to define, measure, analyse, improve and control / maintain improved record to report processes
• Annual process efficiency gains
• Degree of process harmonization / number of process variances
• Percentage of documentation of process description and work instructions
• Level of quality of documentation

Knowledge and Skills Requirements:

• Ability to quickly absorb new concepts and ideas – including operating model and BU or location-specific needs
• Excellent communication skills (both oral and written) to connect and collaborate effectively with a diverse set of peers and stakeholders; constructive and solution oriented mindset
• Ability to influence senior stakeholders and drive decisive action on process improvement issues
• Must be an analytical thinker, comfortable taking initiative in situations where thought leadership is either absent or unclear
• Open minded and culturally sensitive; well-structured and self-driven work approach; innovation driven

Understand in…