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Senior Customer Journey Manager
Job in
Parsippany-Troy Hills, Morris County, New Jersey, USA
Listed on 2026-08-15
Listing for:
Avis Budget Group International
Full Time
position Listed on 2026-08-15
Job specializations:
-
IT/Tech
Data Analyst
Job Description & How to Apply Below
Avis Budget Group in Parsippany, NJ is seeking a Manager, Customer Journey to analyze end-to-end journeys across contact center, digital and in-person touchpoints. You will identify friction, partner with Operations, Fleet, Digital, Marketing, and CX Council to design improvements and measure impact.
The role reports to the Director, Customer Journey Design and requires 5–7 years in CX analytics, strong journey-mapping and data visualization skills, and the ability to translate insights into
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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